At a Glance
- Tasks: Lead a dynamic team to ensure our leisure facilities run safely and efficiently.
- Company: Join Bury Leisure, a community-focused organisation making a real difference.
- Benefits: Enjoy competitive pay, generous leave, and support for your professional development.
- Other info: Flexible working options and a commitment to diversity make this a great workplace.
- Why this job: Be part of a new hub and contribute to the health and happiness of your community.
- Qualifications: Experience in leadership roles and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Bury Leisure is looking to recruit 4 candidates to work as Duty Officers on a permanent basis with either a rota pattern including evenings and weekends or an annualised hours basis. Rota's and working locations to be confirmed.
About the Role
As a Duty Officer for Bury Leisure, you'll be one of the key operational leaders responsible for keeping our facilities running safely, efficiently and brilliantly every single day. You'll take full shift responsibility for the operation of the facility, leading a diverse and talented frontline team that includes Senior Lifeguards, Lifeguards, Gym Instructors, Swimming Instructors, Housekeeping staff, Concierge staff and Clip and Climb staff. You'll be the person who sets the tone for your team, for your customers and for the facility itself. This is a role for someone who thrives in a dynamic, fast-paced environment, someone who takes genuine pride in their facility and their team and someone who understands that well-run, welcoming leisure centres don't just serve communities; they genuinely change lives.
Responsibilities
- Take full shift responsibility for the operation of the facility and lead a frontline team.
- Set the tone for the team, customers and the facility to ensure safe, efficient and welcoming services.
What We're Looking For / Qualifications
- Proven experience in a supervisory or team leadership role in a customer-facing environment.
- Excellent customer service skills and a natural ability to connect with and inspire people.
- National Pool Lifeguard Qualification (NPLQ) or commitment to gain within 3 months of appointment.
- Valid First Aid at Work qualification or commitment to gain within 3 months of appointment.
- Valid Pool Plant Operator's qualification or commitment to gain within 3 months of appointment.
- Solid understanding of health and safety legislation and its day-to-day practical application.
Why Bury Council Leisure?
- Be Part of History – joining as a founding team member of the brand-new Radcliffe Hub.
- Real Investment in Your Development – support for qualifications and leadership development.
- Local Government Pension Scheme (LGPS) – competitive workplace pension.
- Generous Annual Leave – entitlement increases with length of service.
- Full Uniform Provided – uniform supplied from first shift.
- An Inclusive, Supportive Culture – commitment to diversity and flexible working where possible.
- Work That Truly Matters – contribute to the health, wellbeing and happiness of communities.
Next steps
To apply: Complete the online application form and include a supporting statement explaining how your skills and experience meet the requirements of this role.
Informal enquiries: For an informal chat regarding the role please contact Zilpha Lang, service manager, at Bury.leisure@bury.gov.uk
Closing date: Wednesday 17th June 2026
Interviews: Will be held on Tuesday 23rd and Wednesday 24th June 2026
Duty Officer - Leisure in Radcliffe employer: Bury Council
Bury Leisure is an exceptional employer, offering a dynamic work environment where you can make a real difference in the community. With a strong commitment to employee development, generous annual leave, and a supportive culture that values diversity, you'll thrive as part of a dedicated team at the new Radcliffe Hub. Join us to enjoy competitive benefits, including a local government pension scheme and opportunities for professional growth in a role that truly matters.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Officer - Leisure in Radcliffe
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bury Leisure's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the role of Duty Officer and how you can lead a diverse team effectively.
✨Tip Number 3
Show off your passion for customer service! During the interview, share specific examples of how you've gone above and beyond for customers in previous roles. This will highlight your commitment to creating a welcoming environment at Bury Leisure.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team dynamics. This shows that you’re engaged and eager to contribute to the success of the facility. Plus, it helps you figure out if it's the right fit for you!
We think you need these skills to ace Duty Officer - Leisure in Radcliffe
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating a welcoming environment and leading a fantastic team. Share specific examples of how you've made a difference in previous roles.
Tailor Your Supporting Statement:Make sure your supporting statement is tailored to the job description. Highlight your supervisory experience and customer service skills, and connect them directly to what we're looking for in a Duty Officer. This shows us that you understand the role and are genuinely interested.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if it helps, and make sure to address all the key qualifications we’re after. We appreciate straightforwardness, so don’t be afraid to get right to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need to complete your application smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Bury Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Duty Officer at Bury Leisure. Familiarise yourself with the key tasks, such as leading a diverse team and ensuring the facility runs smoothly. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
As a Duty Officer, you'll be leading a team, so it's crucial to highlight your supervisory experience. Prepare examples from your past roles where you've successfully managed a team or handled challenging situations. This will show that you can inspire and connect with your team effectively.
✨Emphasise Customer Service Excellence
Bury Leisure values excellent customer service, so be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific instances where your actions positively impacted customer satisfaction, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask about the team culture, training opportunities, and the vision for the new Radcliffe Hub. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
