At a Glance
- Tasks: Assist customers with digital enquiries and support library operations.
- Company: Join Bury Libraries, a community-focused organisation.
- Benefits: Flexible hours, supportive environment, and commitment to equality.
- Other info: Opportunity to work across various libraries and make a difference.
- Why this job: Perfect for book lovers who enjoy helping others in a vibrant community hub.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 20000 - 21000 £ per year.
Full time equivalent salary: £26,721 - £28,142
About the role
Community Library Assistant – Bury Libraries (Part Time, 28 hours per week) Bury Library Service is seeking an enthusiastic and customer‑focused Community Library Assistant to join our team. This part‑time role (28 hours per week) is based at Prestwich Library. Hours will be worked Tuesday, Wednesday and Friday 9.30 am – 4.30 pm, Thursday 12 pm – 7 pm, and alternate Sunday mornings 9.00 am – 1 pm. The successful applicant may be asked to work at any of Bury’s Libraries as required. If you bring energy, a genuine love of books, confidence with IT, and enjoy supporting people of all ages and backgrounds, we’d love to hear from you.
Responsibilities
- Working under the direction of the Library Supervisor, you will help deliver a wide range of library and public information services.
- Assisting customers with digital enquiries
- Cash handling
- Shelving and maintaining stock
- Supporting general day‑to‑day library operations
Qualifications
We’re looking for someone with proven experience working with the public and handling customer enquiries. Strong communication and interpersonal skills are essential, along with the ability to work effectively as part of a team and provide support to customers and external partners.
Equal Opportunities
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The Council guarantees an interview for disabled people, looked‑after children/care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.
Benefits
Bury Council offers supportive working conditions and a commitment to equality and diversity within the workforce.
Part-Time IT-Savvy Library Assistant for Community Hub in Prestwich employer: Bury Council
Bury Libraries is an excellent employer that values its staff and fosters a supportive work environment. With a commitment to equality and diversity, employees benefit from flexible working hours, opportunities for professional development, and the chance to make a meaningful impact in the community. Join us at Prestwich Library, where your passion for books and technology can thrive while serving a diverse range of customers.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time IT-Savvy Library Assistant for Community Hub in Prestwich
✨Tip Number 1
Get to know the library and its community! Visit the Prestwich Library before your interview, chat with staff, and understand what makes it tick. This shows your genuine interest and helps you connect with the team.
✨Tip Number 2
Brush up on your IT skills! Since the role requires confidence with technology, make sure you're comfortable with digital enquiries. Maybe even practice using library management systems or common software used in libraries.
✨Tip Number 3
Prepare for customer interactions! Think of examples from your past experiences where you've successfully handled customer queries or worked as part of a team. This will help you shine during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Part-Time IT-Savvy Library Assistant for Community Hub in Prestwich
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for books and community shine through in your application. We want to see that you genuinely care about helping others and making a difference in the library environment.
Highlight Your IT Skills:Since this role requires confidence with IT, make sure to mention any relevant experience you have. Whether it's assisting customers with digital enquiries or using library software, we want to know how tech-savvy you are!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing applicants who pay attention to detail.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s straightforward and ensures your application gets to us directly. We can’t wait to hear from you!
How to prepare for a job interview at Bury Council
✨Know Your Library Services
Familiarise yourself with the services offered by Bury Libraries. Understand their digital resources and community programmes, as this will show your enthusiasm and readiness to contribute to the team.
✨Showcase Your IT Skills
Since the role requires confidence with IT, be prepared to discuss your experience with digital enquiries. Bring examples of how you've helped customers with technology in the past to demonstrate your capability.
✨Emphasise Customer Service Experience
Highlight your previous roles where you’ve worked with the public. Share specific instances where you successfully handled customer enquiries or resolved issues, showcasing your strong communication skills.
✨Be Ready for Teamwork Questions
As teamwork is essential in this role, think of examples that illustrate your ability to work collaboratively. Prepare to discuss how you’ve supported colleagues or contributed to a positive team environment in past positions.
