At a Glance
- Tasks: Assist customers, manage digital enquiries, and support library operations.
- Company: Bury Libraries, a community-focused organisation promoting literacy and inclusivity.
- Benefits: Competitive salary, supportive work environment, and commitment to equality and diversity.
- Other info: Flexible hours with opportunities to work across various libraries.
- Why this job: Join a passionate team and make a difference in your community through books and information.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 26721 - 28142 £ per year.
Full time equivalent salary: £26,721 - £28,142
Bury Library Service is seeking an enthusiastic and customer‑focused Community Library Assistant to join our team. This part‑time role (28 hours per week) is based at Prestwich Library. Hours will be worked Tuesday, Wednesday and Friday 9.30 am – 4.30 pm, Thursday 12 pm – 7 pm, and alternate Sunday mornings 9.00 am – 1 pm. The successful applicant may be asked to work at any of Bury’s Libraries as required. If you bring energy, a genuine love of books, confidence with IT, and enjoy supporting people of all ages and backgrounds, we’d love to hear from you.
Responsibilities
- Working under the direction of the Library Supervisor, you will help deliver a wide range of library and public information services.
- Assisting customers with digital enquiries
- Cash handling
- Shelving and maintaining stock
- Supporting general day‑to‑day library operations
Qualifications
We’re looking for someone with proven experience working with the public and handling customer enquiries. Strong communication and interpersonal skills are essential, along with the ability to work effectively as part of a team and provide support to customers and external partners.
Equal Opportunities
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The Council guarantees an interview for disabled people, looked‑after children/care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.
Benefits
Bury Council offers supportive working conditions and a commitment to equality and diversity within the workforce.
Community Library Assistant in Prestwich employer: Bury Council
Bury Libraries is an excellent employer that values its staff and fosters a supportive work environment. With a commitment to equality and diversity, employees benefit from flexible working hours, opportunities for professional development, and the chance to make a meaningful impact in the community. Join us at Prestwich Library, where your passion for books and helping others will be celebrated and nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Community Library Assistant in Prestwich
✨Tip Number 1
Get to know the library scene in Bury! Visit the libraries, chat with staff, and understand their vibe. This will help you tailor your approach and show that you're genuinely interested in being part of the community.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Community Library Assistant. The more comfortable you are, the better you'll shine during interviews.
✨Tip Number 3
Network like a pro! Connect with current library staff on social media or attend local events. Building relationships can give you insider tips and maybe even a friendly nudge towards getting an interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Community Library Assistant in Prestwich
Some tips for your application 🫡
Show Your Passion for Libraries:Let us see your enthusiasm for books and community service in your application. Share any experiences that highlight your love for libraries and how you’ve engaged with the community.
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. Highlight your customer service experience and any relevant skills that align with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and experiences.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at Bury Council
✨Know Your Library Stuff
Familiarise yourself with the services and resources offered by Bury Libraries. Being able to discuss specific programmes or initiatives during your interview will show your genuine interest and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues. Highlighting your strong communication and interpersonal skills will demonstrate that you can effectively support library users of all ages.
✨Be Ready for Teamwork Questions
Since this role involves working as part of a team, think about times when you've collaborated with others. Be ready to share how you contributed to a positive team environment and supported your colleagues in achieving common goals.
✨Emphasise Your IT Confidence
As digital enquiries are part of the job, be prepared to discuss your comfort level with technology. Mention any relevant experience you have with library systems or digital tools, and express your willingness to learn new technologies if needed.
