Policy Compliance Officer

Are you passionate about upholding high standards of information governance and ensuring compliance across a dynamic organisation? We are looking for a dedicated Policy Compliance Officer to join our collaborative and supportive Policy Compliance Team, working under the guidance of the Information Governance Manager. Along with Information Governance responsibilities, the Policy Compliance Team oversees and manages Freedom of Information (FOI) requests, Subject Access Requests (SARs), Corporate Complaints, Children’s Social Care & Adult Social Care Complaints, and MP Casework.

About the role:

• Supporting the management and resolution of data breaches, including logging and tracking incidents.
• Monitoring and managing shared inboxes to ensure timely and accurate responses.
• Liaising with departments to maintain and update the Record of Processing Activities (RoPA).
• Tracking and reporting on GDPR training compliance across the organisation.
• Contributing to a range of Information Governance (IG) tasks and initiatives.

You will also be involved in:

• Coordinating and drafting responses to Freedom of Information (FOI) requests.
• Managing and progressing Subject Access Requests (SARs) in line with statutory timeframes.
• Supporting the handling and resolution of Corporate, Children’s Social Care, and Adult Social Care complaints.
• Ensuring casework and statutory requests are processed accurately, efficiently, and in accordance with relevant legislation.

You’ll be joining a team of five other Policy Compliance Officers, where collaboration, attention to detail, and a proactive approach are key to success. Normal hours of work are 37 hours per week based around the usual business working week. Dependent on service requirements, you may be required to work on a rota basis. This is a hybrid role based in the office within the Town Hall 3 days per week and working from home for 2 days.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service. In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted. Please note we are unable to support with sponsorship at this time.

As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances, empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensures they grow up in the best possible way.

Benefits of working for Bury Council:

We support employees to work with agility, where appropriate for the post and service requirements. We are committed to Bury being an equal society that recognises, values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria. If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'About You' or 'Supporting Statement' section of your application.

Next steps:

For an informal chat regarding the role please contact Claire Holt on claire.holt@bury.gov.uk. Interviews will be held week commencing 9th March 2026.