Front-Door Enquiry & Referral Advisor

Front-Door Enquiry & Referral Advisor

Full-Time On-site
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Bury Council in Greater Manchester is seeking an Enquiry Referral Officer to join the Connect and Direct (CAD) team at Textile Hall, Bury. The role focuses on handling citizen enquiries by phone, email and letters, providing information and support at the first point of contact and directing referrals to the right services when needed.

You will need excellent communication skills, a proactive can-do approach and sound professional knowledge.

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Front-Door Enquiry & Referral Advisor employer: Bury Council

The Sycamore C of E Trust is an excellent employer, offering a supportive work culture that prioritises collaboration and professional development. With a focus on robust financial management across its schools, employees benefit from meaningful work that directly impacts the education sector, alongside opportunities for growth and advancement within a values-driven organisation.

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Contact Details:

Bury Council Recruitment Team