At a Glance
- Tasks: Assist customers, manage library operations, and support digital enquiries.
- Company: Bury Libraries, a community-focused organisation promoting inclusivity.
- Benefits: Agile working, competitive salary, and commitment to equality.
- Other info: Opportunities for personal growth and a supportive work environment.
- Why this job: Join a passionate team and make a difference in your community.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 26721 - 28142 £ per year.
Bury Library Service is seeking an enthusiastic and customer‑focused Community Library Assistant to join our team. This part‑time role (28 hours per week) is based at Prestwich Library, with hours on Tuesday, Wednesday and Friday 9.30am – 4.30pm, Thursday 12pm – 7pm, and alternate Sunday mornings 9.00am – 1pm. The successful applicant may be asked to work at any of Bury's libraries as required.
If you bring energy, a genuine love of books, confidence with IT, and enjoy supporting people of all ages and backgrounds, we’d love to hear from you.
Working under the direction of the Library Supervisor, you will help deliver a wide range of library and public information services. Duties include:
- Assisting customers with digital enquiries
- Cash handling
- Shelving and maintaining stock
- Supporting general day‑to‑day library operations
We’re looking for someone with proven experience working with the public and handling customer enquiries. Strong communication and interpersonal skills are essential, along with the ability to work effectively as part of a team and provide support to customers and external partners.
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.
In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.
As a Corporate Parent, ensure that the work and services you deliver consider our care experienced young people, promote their life chances, empower them to influence the policies, services, and decisions that affect them, champion their rights, and ensure they grow up in the best possible way.
We support employees to work with agility, where appropriate for the post and service requirements. We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. We guarantee an interview for disabled people, looked after children/care leavers, armed forces personnel (including reservists and veterans), and carers of adults or disabled children if they meet the essential criteria.
Community Library Assistant employer: Bury Council
Bury Council is an excellent employer that values diversity and inclusivity, offering a supportive work environment for all employees. As a Community Library Assistant, you will enjoy flexible working arrangements, opportunities for professional development, and the chance to make a meaningful impact in the community. With a commitment to safeguarding and promoting welfare, Bury Council fosters a culture of respect and empowerment, ensuring that every team member feels valued and supported in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Community Library Assistant
✨Tip Number 1
Get to know the library scene in Bury! Visit local libraries, chat with staff, and understand their services. This will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves assisting customers, try role-playing common library scenarios with friends or family. It’ll boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Network like a pro! Connect with current library staff on social media or attend community events. Building relationships can give you insider tips and might even lead to a recommendation when applying.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Community Library Assistant
Some tips for your application 🫡
Show Your Passion for Libraries:Let us see your enthusiasm for books and community services in your application. Share any relevant experiences that highlight your love for libraries and how you’ve engaged with the public.
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your customer service experience and any IT skills that will help you shine in this role.
Be Clear About Employment Gaps:If you've got gaps in your employment history, don’t leave us guessing! Include a brief explanation for any breaks to show transparency and keep your application strong.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and can process your application smoothly!
How to prepare for a job interview at Bury Council
✨Know Your Library Stuff
Brush up on your knowledge of library services and resources. Familiarise yourself with the types of books, digital services, and community programmes offered at Bury Libraries. This will show your genuine interest and help you answer questions confidently.
✨Show Off Your People Skills
Since this role is all about customer interaction, think of examples from your past experiences where you've successfully assisted customers or resolved issues. Be ready to share how you can create a welcoming environment for library users of all ages.
✨Get Tech-Savvy
As you'll be assisting with digital enquiries, make sure you're comfortable with common library technologies and IT systems. Brush up on any relevant software or tools that might be used in the library setting, so you can demonstrate your tech skills during the interview.
✨Embrace Teamwork
This position requires working closely with others, so be prepared to discuss your experience in team settings. Share specific examples of how you've collaborated with colleagues to achieve goals or improve services, highlighting your ability to support both customers and fellow staff.
