At a Glance
- Tasks: Support residents and businesses with housing and financial advice in a community-focused role.
- Company: Bury Council, dedicated to making a positive impact in the community.
- Benefits: Competitive salary, flexible working, and professional development opportunities.
- Other info: Inclusive environment with guaranteed interviews for diverse candidates.
- Why this job: Make a real difference in people's lives while supporting your community.
- Qualifications: Strong communication skills and a customer-focused attitude.
The predicted salary is between 24000 - 28000 £ per year.
Location: Community-based settings/ Office based with some home working
Contract Type: 12 month fixed term contract
Salary: Grade 6 salary £25,989
About the Role
Are you passionate about helping people and making a difference in their lives? We are looking for a dedicated and professional Team Advisor to join our team. In this dynamic role, you will be the first point of contact for residents, tenants, and businesses, providing high-quality support and advice. Your time will be split between working within the community-based settings as well as some home and office working.
Key Responsibilities
- Support the efficient and effective collection and recovery of Housing Rents, Council Tax, Business Rates, Accounts Receivable and Housing Benefit Overpayments, in line with statutory legislation and local policies.
- Support and advise residents, tenants, and businesses and aim for resolution at the first point of contact.
- Assist in enforcement related casework, including preparation for Magistrates and County Court hearings and attend eviction or liability order hearings where appropriate.
- Maintain a high standard of professionalism in all communications, both verbal and written.
- Ensure accurate recording, storage, and sharing of relevant information.
About You
- Customer-focused with excellent communication skills.
- Organised and detail-oriented with a commitment to accuracy.
- Comfortable working independently and as part of a team.
- Proficient in using digital systems and managing data.
- Adaptable and willing to work in both community and remote settings.
Our Mission and Values
At the heart of our work is a commitment to financial sustainability, community support, and inclusive service delivery. We are proud to operate under three core principles:
- Let’s Engage – We manage all Council income efficiently and proactively to help keep services running for our community. We aim to collect and recover funds quickly and fully, while offering preventative support to help residents and businesses meet their obligations.
- Let’s Enable – We protect the Council’s financial health by ensuring income is administered, collected, and recovered effectively and expediently. We do this while supporting those who need help and always following legal and local policy frameworks.
- Let’s Support – We are dedicated to reducing inequalities and promoting financial inclusion across the borough. Our proactive welfare support offer ensures that every resident can access the help they need, regardless of their circumstances.
Join us in making a real difference, supporting communities, enabling services, and engaging with purpose.
What We Offer
- A supportive and inclusive working environment.
- Opportunities for professional development and training.
- Flexible working arrangements.
- The chance to make a real impact in your community.
We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. We therefore guarantee an interview for disabled people, looked after children/care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.
Team Advisor - Supportive Collection NEW Bury Council Posted today Bury £25,989 Fixed Expires o[...] employer: Bury Council
Bury Council is an excellent employer that prioritises community engagement and support, offering a flexible and inclusive working environment for its Team Advisors. With a strong commitment to professional development and the opportunity to make a meaningful impact in the lives of residents, employees can thrive in a culture that values diversity and promotes financial inclusion. Join us in our mission to create a supportive community while enjoying the benefits of a dynamic work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Team Advisor - Supportive Collection NEW Bury Council Posted today Bury £25,989 Fixed Expires o[...]
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Team Advisor - Supportive Collection NEW Bury Council Posted today Bury £25,989 Fixed Expires o[...]
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Bury Council
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Bury Council.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Bury Council that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
