Team Advisor - Business Improvement NEW Bury Council Bury £25,989 Expires on 28/11/2025

Bury Council is seeking a proactive and detail-oriented Team Adviser Business Improvement to join our Corporate Collection and Support team. This is a fantastic opportunity to play a key role in enhancing service delivery and supporting the Council’s Let’s 2030 Strategy. You’ll be part of a dynamic team responsible for the administration of services such as Council Tax, Housing Benefits, Business Rates, and Accounts Payable and Receivable. Your work will directly impact the efficiency, accuracy, and quality of services provided to residents, tenants, suppliers, and businesses.

Key Responsibilities

• Support the maintenance and access to systems and software used across the service.
• Administer internal and external data processes including BACS, billing files, and enforcement returns.
• Assist in supplier payment processing and ensure timely and accurate reporting.
• Contribute to the council’s annual billing and mailing operations.
• Provide data and analysis for Freedom of Information requests, statutory returns, and management information.
• Collaborate across service areas to support performance improvement and innovation.

About You

• Demonstrable experience delivering high-quality service and performance.
• Strong data handling and system administration skills.
• Excellent communication and interpersonal abilities.
• A solution-focused mindset with a commitment to continuous improvement.
• Ability to work independently and collaboratively in a fast-paced environment.

You will be based at the Council Offices at 6 Knowsley Place. Normal hours of work are 37 hours per week based around the usual business working week.

Our Mission and Values

At the heart of our work is a commitment to financial sustainability, community support, and inclusive service delivery. We are proud to operate under three core principles:

• Let’s Engage: We manage all Council income efficiently and proactively to help keep services running for our community.
• Let’s Enable: We protect the Council’s financial health by ensuring income is administered, collected, and recovered effectively and expediently.
• Let’s Support: We are dedicated to reducing inequalities and promoting financial inclusion across the borough.

Join us in making real differences, supporting communities, enabling services, and engaging with purpose.

What We Offer

• A supportive and inclusive working environment.
• Opportunities for professional development and training.
• Flexible working arrangements.
• The chance to make a real impact in your community.

About Bury

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.

As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way.

Benefits of working for Bury Council

We support employees to work with agility, where appropriate for the post and service requirements. We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community.

Next steps

Interviews will be held week commencing 1st December 2025.