At a Glance
- Tasks: Provide reception and admin support while welcoming visitors and handling calls.
- Company: Join Bury Council's Children & Young People Department, dedicated to community welfare.
- Benefits: Agile working, commitment to equality, and a supportive work environment.
- Other info: Guaranteed interview for eligible candidates; great career development opportunities.
- Why this job: Make a difference in the lives of children and young people every day.
- Qualifications: Excellent communication skills and a passion for customer service.
The predicted salary is between 22000 - 26000 € per year.
The Receptionist role is based within the Children & Young People Department, at the Victoria Children and Family Centre. Normal hours of work are Monday to Friday, 9-5pm 37 hours per week. Dependent on service requirements, you may be required to work on a rota basis.
This role provides reception and administrative support, dealing with visitors to the building, taking telephone calls and undertaking a range of administration tasks associated with the Receptionist role. Therefore, excellent verbal and written communication skills will be required, together with high levels of customer service skills to deliver polite, courteous and efficient service to colleagues, partners and service users. You will be capable of using your own initiative to respond to unexpected problems.
In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment is subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.
We support employees to work with agility, where appropriate for the post and service requirements. We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore, we guarantee an interview for disabled people, looked after children/care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.
For an informal chat regarding the role, please contact Liz Williams on 253 7166 or e.s.williams@bury.gov.uk.
Receptionist in Bury employer: Bury Council
Bury Council is an excellent employer, offering a supportive work environment within the Children & Young People Department at the Victoria Children and Family Centre. With a commitment to employee well-being, agility in work practices, and a strong focus on equality and diversity, staff are encouraged to grow and develop their skills while making a meaningful impact in the community. The council's dedication to safeguarding and promoting welfare ensures that employees contribute to a vital mission, making this role both rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Bury
✨Tip Number 1
Get to know the company! Research Bury Council and the Children & Young People Department. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent verbal and written communication, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently when it counts.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of Bury Council on LinkedIn. They can provide insider tips and might even give you a heads-up about the interview process or what the team is looking for.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It shows initiative and ensures your application gets to the right people quickly. Plus, you’ll find all the info you need about the role there!
We think you need these skills to ace Receptionist in Bury
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about dealing with people, make sure your written application highlights your excellent verbal and written communication skills. Use clear and polite language to reflect the courteous service we expect.
Be Detailed About Your Experience:When listing your employment history, be thorough! We want to see everything you've done, so include any relevant roles that showcase your customer service and administrative skills. Don't forget to explain any gaps in your employment history.
Tailor Your Application:Make your application stand out by tailoring it to the Receptionist role. Mention specific tasks from the job description that you’ve done before, like handling phone calls or managing visitors, to show us you're a perfect fit!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and is considered promptly. Plus, you’ll find all the info you need there!
How to prepare for a job interview at Bury Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Receptionist role within the Children & Young People Department. Familiarise yourself with the key responsibilities, such as providing excellent customer service and handling administrative tasks. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
Since this role requires strong verbal and written communication skills, prepare examples of how you've effectively communicated in previous roles. Think about situations where you dealt with visitors or handled phone calls, and be ready to discuss how you ensured a polite and efficient service.
✨Demonstrate Problem-Solving Abilities
The ability to use your initiative is crucial for this position. Prepare to share specific instances where you've successfully resolved unexpected problems. This will show the interviewers that you can think on your feet and handle challenges with ease.
✨Understand the Commitment to Safeguarding
Familiarise yourself with the Council's commitment to safeguarding children and vulnerable adults. Be prepared to discuss why this is important to you and how you would contribute to creating a safe environment. This will highlight your alignment with their values and mission.
