Job Overview
As a Duty Officer for Bury Leisure, you will be a key operational leader responsible for keeping our facilities running safely, efficiently and brilliantly every day. You will take full shift responsibility for the operation of the facility and lead a diverse frontline team that includes Senior Lifeguards, Lifeguards, Gym Instructors, Swimming Instructors, Housekeeping staff, Concierge staff and Clip and Climb staff. You set the tone for your team, for customers and for the facility itself.
Responsibilities
- Take full shift responsibility for the operation of the facility
- Lead and motivate a multidisciplinary frontline team
- Set the tone and maintain a welcoming, safe environment for customers
- Make decisions under pressure and inspire others around you
- Ensure compliance with health and safety legislation and its day-to-day application
- Support the staffed operation of the new Radcliffe Hub and other Bury Leisure facilities
Qualifications
- Proven experience in a supervisory or team leadership role in a customer-facing environment
- Excellent customer service skills and a natural ability to connect with and inspire people
- National Pool Lifeguard Qualification (NPLQ) or commitment to gain within 3 months of appointment
- Valid First Aid at Work qualification or commitment to gain within 3 months of appointment
- Valid Pool Plant Operator’s qualification or commitment to gain within 3 months of appointment
- Solid understanding of health and safety legislation and its day-to-day practical application
Benefits
- Support for professional development such as buying or funding key qualifications
- Local Government Pension Scheme (LGPS)
- Generous annual leave entitlement that increases with length of service
- Complete uniform provided
- Inclusive, supportive culture that celebrates diversity and values equality
- Flexible working where operationally possible
- Opportunity to contribute to community health, well‑being and happiness
Inclusive Hiring
- Guaranteed interview for disabled people
- Guaranteed interview for care leavers
- Guaranteed interview for members of the Armed Forces, veterans or reservists
- Guaranteed interview for carers of disabled children or adults
Background Checks
Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service. All staff must support safeguarding and promoting the welfare of children, young people and vulnerable adults.
Bury Council is an equal opportunities employer and is committed to fair and inclusive hiring practices.
