Customer Engagement Specialist (Public Services) in Bury

Customer Engagement Specialist (Public Services) in Bury

Bury Full-Time 24000 - 28000 Β£ / year (est.) No working from home possible
Bury Council

At a Glance

  • Tasks: Manage customer enquiries via phone, email, and face-to-face interactions.
  • Company: Bury Council, dedicated to excellent public service and community engagement.
  • Benefits: Full training, supportive environment, and commitment to diversity.
  • Other info: Agile workplace with equal opportunities for all applicants.
  • Why this job: Make a difference in your community while developing valuable customer service skills.
  • Qualifications: Experience in customer service and strong communication skills.

The predicted salary is between 24000 - 28000 Β£ per year.

Bury Council is looking for a customer service representative to manage enquiries across various services. This role requires handling telephone, email, and face-to-face contacts while updating council systems.

The successful candidate will have experience in a busy, customer-focused environment and excellent customer care and communication skills. Full training and support will be provided, emphasizing agility in the workplace.

The Council values diversity and is committed to providing equal opportunities for applicants.

Customer Engagement Specialist (Public Services) in Bury employer: Bury Council

Bury Council is an excellent employer that prioritises employee development and offers a supportive work culture, making it an ideal place for those passionate about public service. With a commitment to diversity and equal opportunities, employees can expect comprehensive training and the chance to grow within a dynamic environment that values agility and responsiveness to community needs.

Bury Council

Contact Details:

Bury Council Recruitment Team

We think you need these skills to ace Customer Engagement Specialist (Public Services) in Bury

Customer Service
Communication Skills
Telephone Handling
Email Management
Face-to-Face Interaction
Enquiry Management
System Updating