Anti-Social Behaviour and Enforcement Manager in Bury

Join our Housing and Neighbourhood Services and help ensure the safety of our residents.

Salary: £48,226 – £49,282 | Permanent | 37 hours per week, Monday – Friday | Hybrid Working | Bury. Depending on service requirements, this may include occasional evening work.

About Your Role

At Bury Council we are proud of our communities and committed to keeping them safe, fair and thriving. We are looking for an experienced, confident and values‑led Anti‑Social Behaviour and Enforcement Manager to lead our ASB and tenancy enforcement services and help create neighbourhoods that people are proud to call home. This is a senior operational role with strategic influence. You will lead a specialist enforcement team, manage complex cases, work closely with partners and play a vital role in protecting tenants, tackling unacceptable behaviour, and ensuring we meet our legal and regulatory responsibilities as a landlord.

You will provide strong leadership to our Enforcement Officers, ensuring a high‑quality, customer‑focused service that balances robust enforcement with fairness, empathy and safeguarding. You will oversee the delivery of anti‑social behaviour, tenancy enforcement and access‑related compliance work, ensuring timely interventions, effective case management and positive outcomes for residents and communities. Working closely with colleagues across Housing, Repairs, Compliance, Asset Management, Legal and Finance, you will help ensure statutory health and safety obligations are met, risks are properly managed, and neighbourhood standards are maintained. You will also represent the service in partnership settings, including multi‑agency forums and court proceedings.

You will be accountable for performance, quality and value for money, using data and insight to drive continuous improvement, manage budgets effectively and support wider service and corporate priorities. You will also play a key safeguarding role, ensuring the welfare of vulnerable adults and children is always central to decision‑making.

Key Responsibilities

• Leading, motivating and developing a team of Enforcement Officers to deliver high‑performing, professional and resident‑focused services.
• Managing complex ASB, tenancy enforcement and legal cases, including court action and multi‑agency responses.
• Ensuring compliance with housing law, regulatory expectations and statutory landlord duties, including health and safety obligations.
• Working collaboratively with internal teams and external partners to resolve risk, improve neighbourhood conditions and deliver joined‑up solutions.
• Monitoring performance, budgets and caseloads, producing clear reports and taking early action where improvements are needed.
• Handling complaints, member enquiries and escalated cases with confidence and transparency.
• Championing equality, diversity, inclusion and safeguarding in everything you do.
• Supporting service reviews, policy development and continuous improvement aligned to learning from the Regulator and Housing Ombudsman.

About You

• Substantial experience in housing or neighbourhood management.
• Strong background in anti‑social behaviour (ASB) case management and tenancy enforcement.
• Proven ability to lead and support teams through demanding and complex situations.
• Knowledge of housing legislation, tenancy law, and court processes.
• Strong decision‑making skills with the ability to balance risk, fairness, and community impact.
• Collaborative approach with the ability to build positive relationships with internal and external partners.
• Excellent communication skills, with the ability to engage and influence residents, colleagues, and stakeholders.
• Able to use data, performance information, and evidence to drive service improvement and achieve positive outcomes.
• Full UK driving licence and access to a vehicle.
• Flexible approach to work, including the ability to respond to service demands and undertake occasional out‑of‑hours duties.

Why Bury Council

At Bury Council, we are committed to improving lives and helping our communities thrive. Guided by our “Let’s Do It” strategy, we work collaboratively with residents and partners to reduce inequalities, support economic growth and ensure everyone can live well in Bury.

Benefits

• Generous leave – up to 26 days annual leave plus bank holidays, rising to 31 days after five years, with the option to purchase additional leave.
• Local Government Pension Scheme – including life cover of three times your salary.
• Enhanced family‑friendly policies – parental and carers leave to support work‑life balance.
• Employee perks – discounts, cycle to work scheme, free flu jabs and eye tests.
• Learning and development – wide‑ranging training, qualifications and structured onboarding.
• Good Employment Charter employer – secure, flexible work, annual pay review, wellbeing support and paid volunteering leave.

Equality, Diversity and Inclusion

We are committed to creating an inclusive and supportive workplace where everyone feels valued and respected. We welcome applications from all backgrounds and actively encourage candidates from under‑represented groups. Our recruitment processes are fair, transparent and accessible.

Disability Confident Employer

We offer workplace adjustments, access to staff networks and accessible recruitment processes to ensure every candidate can perform at their best. Support is available throughout the recruitment process via HROperations@bury.gov.uk.

Guaranteed Assessment Scheme

A member of the Armed Forces community, a current or former care leaver, or an individual with a disability or long‑term health condition.

About Bury

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.