At a Glance
- Tasks: Assist customers, manage digital enquiries, and support library operations.
- Company: Bury Libraries, a community-focused organisation promoting inclusivity.
- Benefits: Competitive salary, flexible working, and commitment to equality.
- Other info: Opportunities for personal growth and a supportive work environment.
- Why this job: Join a passionate team and make a difference in your community.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 26721 - 28142 € per year.
Full time equivalent salary: £26,721 - £28,142
Bury Library Service is seeking an enthusiastic and customer‑focused Community Library Assistant to join our team. This part‑time role (28 hours per week) is based at Prestwich Library, with hours on Tuesday, Wednesday and Friday 9.30am – 4.30pm, Thursday 12pm – 7pm, and alternate Sunday mornings 9.00am – 1pm. The successful applicant may be asked to work at any of Bury's libraries as required.
If you bring energy, a genuine love of books, confidence with IT, and enjoy supporting people of all ages and backgrounds, we’d love to hear from you. Working under the direction of the Library Supervisor, you will help deliver a wide range of library and public information services.
Duties include:
- Assisting customers with digital enquiries
- Cash handling
- Shelving and maintaining stock
- Supporting general day‑to‑day library operations
We’re looking for someone with proven experience working with the public and handling customer enquiries. Strong communication and interpersonal skills are essential, along with the ability to work effectively as part of a team and provide support to customers and external partners.
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.
In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.
As a Corporate Parent, ensure that the work and services you deliver consider our care experienced young people, promote their life chances, empower them to influence the policies, services, and decisions that affect them, champion their rights, and ensure they grow up in the best possible way.
We support employees to work with agility, where appropriate for the post and service requirements. We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. We guarantee an interview for disabled people, looked after children/care leavers, armed forces personnel (including reservists and veterans), and carers of adults or disabled children if they meet the essential criteria.
Community Library Assistant in Bury St Edmunds employer: Bury Council
Bury Council is an excellent employer that prioritises inclusivity and employee well-being, offering a supportive work environment for Community Library Assistants. With a commitment to professional development and agility in work arrangements, employees can thrive while making a meaningful impact in the community. The council's dedication to safeguarding and promoting welfare ensures that staff contribute positively to the lives of diverse individuals, making this role both rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Community Library Assistant in Bury St Edmunds
✨Tip Number 1
Get to know the library scene in Bury! Familiarise yourself with the services offered at Prestwich Library and other local libraries. This will help you engage confidently during interviews and show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills! Think of examples from your past experiences where you've helped customers or resolved issues. Being able to share these stories will demonstrate your ability to connect with people of all ages.
✨Tip Number 3
Practice your IT skills! Since you'll be assisting with digital enquiries, make sure you're comfortable using various tech tools. If you can, try to learn about the library management systems that might be used.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our team at StudySmarter. Don’t forget to highlight your passion for books and community service!
We think you need these skills to ace Community Library Assistant in Bury St Edmunds
Some tips for your application 🫡
Show Your Passion for Libraries:When writing your application, let your love for books and libraries shine through! Share any experiences you've had that highlight your enthusiasm for helping others discover the joy of reading.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to match the job description. Highlight your customer service experience and any relevant skills that align with what we’re looking for in a Community Library Assistant.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so it’s easy for us to see why you’d be a great fit for the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Bury Council
✨Know Your Library Stuff
Familiarise yourself with the services and resources offered by Bury Libraries. Be ready to discuss how you can contribute to enhancing the library experience for customers, especially in areas like digital enquiries and community engagement.
✨Show Off Your People Skills
Since this role is all about customer interaction, prepare examples of your past experiences working with the public. Think about times when you resolved a customer issue or helped someone find what they needed – these stories will showcase your interpersonal skills.
✨Be Tech-Savvy
Brush up on your IT skills, especially if you’ll be assisting with digital enquiries. Be prepared to discuss any relevant software or tools you’ve used in previous roles, as well as your comfort level with technology in general.
✨Embrace Teamwork
This position requires collaboration with colleagues and external partners. Think of examples where you’ve successfully worked as part of a team, highlighting your ability to support others and contribute to a positive work environment.
