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- Tasks: Join our team as a Business Support Officer, handling referrals and customer queries.
- Company: Bury Council is dedicated to supporting vulnerable individuals and enhancing community welfare.
- Benefits: Enjoy flexible working hours, agile work options, and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team making a real difference in people's lives while developing your skills.
- Qualifications: Self-motivated, organised, and confident in communication; knowledge of Adult Social Care is a plus.
- Other info: This role offers a chance to grow within a restructured team and contribute to meaningful services.
The predicted salary is between 22400 - 23600 £ per year.
The Adult Social Care (ASC) Financial Support Services (FSS) Team are looking to appoint a Business Support Officer, to contribute to the excellent service delivery through allocation of referrals, prompt responses to customer/colleague queries and administrative duties.
The Financial Support Services Team is made up of three core teams:
- The Financial Assessment Team is responsible for conducting financial assessments with people who are eligible to receive Adult Social Care Services to determine the contribution an individual is required to make towards the cost of their care.
- The Direct Payments Team is responsible for administering and monitoring direct payments to people eligible to receive Adult Social Care Services.
- The Money Management Team provide essential support for individuals who are unable to manage their own finances.
This is an exciting time to join the team, following a recent restructure to expand the service and this vacancy has arisen due to an internal promotion.
We are looking to appoint a self-motivated, highly organised, and diligent individual, who embraces the opportunity to work independently whilst supporting the wider team achieve its objectives.
Knowledge of Adult Social Care and Bury ASC systems and procedures would be advantageous and confidence in liaising with customers and stakeholders is essential.
Normal hours of work are 37 hours per week based around the usual business working week. Flexitime scheme and agile working is operation and therefore you will be expected to work at least 2 days per week in the office, based at 6KP, to attend Team Meetings.
About Bury
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.
In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.
Please note we are unable to support with sponsorship at this time.
As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way
Benefits of working for Bury Council
To hear about the benefits for working with Bury Council, please visit Bury – Home | greater.jobs
We support employees to work with agility, where appropriate for the post and service requirements.
We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.
Next steps
For an informal chat regarding the role please contact Rick Berry, FSS Service Manager on 0161 253 6001, or via email [emailprotected]
Shortlisting and interviews are scheduled to take place on week commencing 15th September 2025.
Knowsley Street, Bury, BL9 0SW, United Kingdom
#J-18808-Ljbffr
ASC FSS Business Support Officer NEW Bury Council Bury £26,403-£28,142 Expires on 14/09/2025 employer: Bury Council
Contact Detail:
Bury Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ASC FSS Business Support Officer NEW Bury Council Bury £26,403-£28,142 Expires on 14/09/2025
✨Tip Number 1
Familiarise yourself with the Adult Social Care systems and procedures specific to Bury. Understanding these processes will not only help you in the role but also demonstrate your commitment and readiness to contribute effectively from day one.
✨Tip Number 2
Reach out to current or former employees of the Financial Support Services Team to gain insights into their experiences. This can provide you with valuable information about the team dynamics and expectations, which you can mention during your interview.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage multiple tasks effectively. The role requires a self-motivated individual who can handle administrative duties while supporting the team, so be ready to share examples from your past experiences.
✨Tip Number 4
Consider the values and commitments of Bury Council, especially regarding safeguarding and promoting welfare. Be prepared to articulate how your personal values align with theirs, as this will show that you are a good cultural fit for the organisation.
We think you need these skills to ace ASC FSS Business Support Officer NEW Bury Council Bury £26,403-£28,142 Expires on 14/09/2025
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Business Support Officer position. Highlight key skills such as organisation, communication, and knowledge of Adult Social Care.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the job. Emphasise any previous roles in administrative support or customer service, particularly within social care settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying and how your background makes you a suitable candidate. Mention your understanding of Bury Council's values and your commitment to supporting vulnerable individuals.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Bury Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Business Support Officer in the ASC FSS Team. Familiarise yourself with the core teams and their functions, as this will help you answer questions more effectively.
✨Showcase Your Organisational Skills
As the role requires a highly organised individual, be prepared to discuss your organisational skills. Share specific examples from your past experiences where you successfully managed multiple tasks or projects, highlighting your ability to prioritise and meet deadlines.
✨Demonstrate Customer Service Skills
Since the position involves liaising with customers and stakeholders, be ready to provide examples of how you've handled customer queries or complaints in the past. Emphasise your communication skills and your approach to ensuring customer satisfaction.
✨Research Bury Council's Values
Familiarise yourself with Bury Council's commitment to safeguarding and promoting welfare. Be prepared to discuss how your values align with theirs, especially regarding supporting vulnerable individuals and contributing to an inclusive society.
