At a Glance
- Tasks: Join our team as a Customer Service Apprentice, handling communications and organising meetings.
- Company: Abbey Attachments Ltd, a supportive and friendly business in the forklift industry.
- Benefits: Starting salary of £15,600, with long-term career opportunities and training provided.
- Why this job: Kickstart your career in a professional environment with hands-on experience and growth potential.
- Qualifications: GCSEs in English and Maths required; customer care and communication skills are essential.
- Other info: Enjoy a structured apprenticeship with college attendance once a month.
The predicted salary is between 15600 - 15600 £ per year.
Abbey Attachments Ltd was established in Manchester, UK in 1984. We are an independently owned business specialising in the supply, service, and support of forklift attachments and innovative material handling safety solutions for the UK forklift industry.
About the vacancy:
Immediate start for a motivated and detail-oriented individual to join our small, supportive team as a Customer Service Apprentice. This is an ideal opportunity for someone looking to begin their career in a professional and friendly environment.
- Handle incoming and outgoing communications - including emails, calls, and post - ensuring timely and appropriate responses
- Organise and coordinate meetings
- Maintain up-to-date records and filing systems
- Communicate with clients to provide updates and request any outstanding documentation
- Demonstrate a professional and polite telephone manner at all times
- Confident use of Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- Strong written and verbal communication skills
- Well-organised, with the ability to prioritise tasks and manage a varied workload effectively
- Comfortable dealing with colleagues and clients in a professional and confident manner
- Ensure all data is processed and stored in line with relevant legislation, with full regard for security and confidentiality
- Accurately input and update internal data systems as required
- Process documentation quickly and accurately to support team operations
- Receive and manage client files, uploading key information to online portals (full training will be provided)
You will receive the following training: This qualification requires college attendance one day a month.
What skills are we looking for?
- Customer care skills
- Analytical skills
- Logical
- Creative
- Initiative
- Non-judgemental
Qualifications
- Essential: English (GCSE - C/4 or above or equivalent)
- Essential: Maths (GCSE - C/4 or above or equivalent)
Outcome
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship. The starting salary is £15,600 a year for 37.5 hours Monday to Thursday, 8.00am - 4.30pm, Friday 8.00am - 4.00pm. The apprenticeship will run for 1 Year 9 Months. We are based at Barlow Fold, Manchester Road, Bury, BL9 9SU.
Please do not contact the employer directly, all applications and enquiries for the advertised vacancy should be made via Bury College.
Junior Office Administrator Apprentice at ABBEY ATTACHMENTS LTD in Manchester employer: Bury College Corporation
Contact Detail:
Bury College Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Office Administrator Apprentice at ABBEY ATTACHMENTS LTD in Manchester
✨Tip Number 1
Get to know the company! Research Abbey Attachments Ltd and understand their products and values. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be handling calls and emails, try role-playing with a friend or family member. This will boost your confidence and help you sound professional when it counts.
✨Tip Number 3
Be organised! Create a checklist of tasks you need to prepare for interviews, like researching common questions or preparing your own questions to ask. Staying organised will help you feel more in control.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it via Bury College as instructed. This shows you're following directions and are serious about the opportunity.
We think you need these skills to ace Junior Office Administrator Apprentice at ABBEY ATTACHMENTS LTD in Manchester
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about starting their career with us at Abbey Attachments Ltd.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. Mention your experience with Microsoft Office and any customer service skills you have – we want to see how you fit into our team!
Be Clear and Concise: Keep your writing clear and to the point. Use simple language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bury College Corporation
✨Know Your Stuff
Before the interview, make sure you understand what Abbey Attachments Ltd does. Familiarise yourself with their products and services, especially in forklift attachments and material handling safety solutions. This will show your genuine interest and help you answer questions more confidently.
✨Practice Your Communication Skills
Since the role involves a lot of communication, practice your verbal and written skills. You might want to rehearse common interview questions and answers, focusing on clarity and professionalism. Remember, a polite telephone manner is key, so try to convey that in your responses.
✨Show Off Your Organisational Skills
Be prepared to discuss how you manage your time and tasks. Think of examples where you've successfully organised events or handled multiple responsibilities. This will demonstrate your ability to prioritise and manage a varied workload effectively, which is crucial for the role.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team culture, training opportunities, or what a typical day looks like. This shows you're engaged and eager to learn more about the company and your potential role within it.