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- Tasks: Join our team as a Customer Service Apprentice, handling communications and organising meetings.
- Company: Abbey Attachments Ltd, a supportive and innovative business in the forklift industry.
- Benefits: Earn £15,600 per year with potential for a permanent position after your apprenticeship.
- Why this job: Kickstart your career in a friendly environment while gaining valuable skills and experience.
- Qualifications: GCSEs in English and Maths (C/4 or above) are essential.
- Other info: Enjoy a structured apprenticeship with training and excellent career growth opportunities.
The predicted salary is between 15600 - 15600 £ per year.
Immediate start for a motivated and detail-oriented individual to join our small, supportive team as a Customer Service Apprentice. This is an ideal opportunity for someone looking to begin their career in a professional and friendly environment.
- Handle incoming and outgoing communications - including emails, calls, and post - ensuring timely and appropriate responses
- Organise and coordinate meetings
- Maintain up-to-date records and filing systems
- Communicate with clients to provide updates and request any outstanding documentation
- Demonstrate a professional and polite telephone manner at all times
- Confident use of Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- Strong written and verbal communication skills
- Well-organised, with the ability to prioritise tasks and manage a varied workload effectively
- Comfortable dealing with colleagues and clients in a professional and confident manner
- Ensure all data is processed and stored in line with relevant legislation, with full regard for security and confidentiality
- Accurately input and update internal data systems as required
- Process documentation quickly and accurately to support team operations
- Receive and manage client files, uploading key information to online portals (full training will be provided)
You will receive the following training: This qualification requires college attendance one day a month.
What skills are we looking for?
- Customer care skills
- Analytical skills
- Logical
- Creative
- Initiative
- Non-judgemental
Qualifications
- Essential: English (GCSE - C/4 or above or equivalent)
- Essential: Maths (GCSE - C/4 or above or equivalent)
Outcome
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship. The starting salary is £15,600 a year for 37.5 hours Monday to Thursday, 8.00am - 4.30pm, Friday 8.00am - 4.00pm. The apprenticeship will run for 1 Year 9 Months.
We are based at Barlow Fold, Manchester Road, Bury, BL9 9SU. Please do not contact the employer directly; all applications and enquiries for the advertised vacancy should be made via Bury College.
Customer Service & Admin Apprentice: Start Your Career in Manchester employer: Bury College Corporation
Contact Detail:
Bury College Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Admin Apprentice: Start Your Career in Manchester
✨Tip Number 1
Get your networking game on! Reach out to friends, family, and even acquaintances who might know someone in the industry. A personal connection can often get your foot in the door faster than a CV.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock run with a mate or in front of the mirror. This will help you nail down your answers and boost your confidence when it’s showtime.
✨Tip Number 3
Research the company like a pro! Knowing their values, recent news, and what they stand for can give you an edge. It shows you’re genuinely interested and not just another applicant.
✨Tip Number 4
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Customer Service & Admin Apprentice: Start Your Career in Manchester
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application for this specific role. Highlight your customer service skills and any relevant experience that aligns with what we’re looking for. It shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate a well-structured application. Use clear language and keep your sentences short and to the point. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Bury College Corporation
✨Know the Company
Before your interview, take some time to research Abbey Attachments Ltd. Understand their products, services, and company culture. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
Since this role involves a lot of client interaction, practice your verbal and written communication skills. You could even role-play common customer service scenarios with a friend to build your confidence and ensure you come across as professional and polite.
✨Organise Your Thoughts
Prepare for questions about how you would handle specific tasks, like managing communications or organising meetings. Think of examples from your past experiences or hypothetical situations that demonstrate your organisational skills and ability to prioritise tasks.
✨Show Enthusiasm and Initiative
During the interview, express your eagerness to learn and grow within the company. Highlight any relevant skills or experiences that showcase your initiative, such as taking on responsibilities in previous roles or projects. Employers love candidates who are proactive!