At a Glance
- Tasks: Assist clients in selling their businesses and provide top-notch customer service.
- Company: Join a specialist commercial estate agent with a focus on bespoke services.
- Benefits: Gain hands-on experience, professional training, and a potential long-term career.
- Other info: Enjoy a competitive salary and a dynamic work environment.
- Why this job: Kickstart your career in customer service with real-world experience and support.
- Qualifications: GCSE English required; Maths is a bonus.
The predicted salary is between 15600 - 15600 £ per year.
We are a specialist commercial estate agent acting on behalf of business owners who, for varied reasons, wish to sell their business. We deliver a bespoke service for a wide variety of clients ranging from the retail sector, day nurseries and large multi-million-pound enterprises.
Blacks Business Brokers are looking to recruit a Customer Service Apprentice to join their team. This is an excellent opportunity for school leavers to gain valuable hands-on experience, receive professional training and develop the skills needed for a successful career in customer service.
- Launch new businesses onto the market
- Input client details and update client records
- Provide weekly and even daily updates to our clients by phone and email
- Deal with customer queries
- Research potential business buyers online
- Support team members
- Speak to customers to enquire if they wish to sell their business
You will receive the following training:
- Qualification requires college attendance once per month
- Additional college attendance may be required for functional skills
What skills are we looking for?
- Customer care skills
- Analytical skills
- Logical thinking
- Creative thinking
- Initiative
- Non-judgemental attitude
Qualifications
- Essential: English (GCSE - C/4 or above or equivalent)
- Desired: Maths (GCSE - C/4 or above or equivalent)
Outcome
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.
The starting salary is £15,600 a year for 37.5 hours Monday-Friday, 9.00am-5.00pm. The apprenticeship will run for 1 Year 4 Months. We are based at 17 ST. MARYS PLACE, BURY, BL9 0DZ.
Please do not contact the employer directly; all applications and enquiries for the advertised vacancy should be made via Bury College.
Customer Service Apprentice at BLACKS BUSINESS BROKERS LIMITED in Bury employer: Bury College Corporation
Blacks Business Brokers Limited is an exceptional employer for aspiring customer service professionals, offering a supportive work culture that prioritises hands-on experience and professional development. Located in Bury, the company provides a unique opportunity for school leavers to embark on a rewarding career path with a clear route to permanent employment upon successful completion of the apprenticeship, alongside competitive pay and tailored training programmes.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Apprentice at BLACKS BUSINESS BROKERS LIMITED in Bury
✨Get to Know Your Local Businesses
For an apprenticeship in customer support, don’t hesitate to pop into local shops or businesses. They might not have job postings up, but often they’re looking for eager apprentices who can learn on the job. Approach them with confidence and express your interest.
✨Leverage Online Communities
Dive into online forums and communities focused on customer support. Places like Reddit or specific Facebook groups are goldmines for advice and networking. You never know who might be looking for an apprentice or have insider tips about openings at places like Bury College Corporation.
✨Tap Into Your School’s Resources
Make sure to use your school’s career services. They often have connections with companies looking for apprentices, which can give you a head start. Plus, they can help you polish your interview skills to shine during those crucial moments.
✨Show Your Passion Online
Create a simple portfolio showcasing any relevant experience, even if it's just customer service experience from part-time gigs. Share it on platforms like LinkedIn to make yourself more visible to employers like Bury College Corporation. It’s all about getting your name out there and showing you’re keen to learn!
We think you need these skills to ace Customer Service Apprentice at BLACKS BUSINESS BROKERS LIMITED in Bury
Some tips for your application 🫡
Show off your communication skills!:In customer support, being able to communicate clearly and effectively is key. When writing your application, make sure to highlight any relevant experience where you've had to support or assist others, whether that's in a job, volunteering, or even in school projects. We want to see how you express yourself and ensure that your enthusiasm comes through!
Tailor your CV to the support role:Your CV should reflect skills that are essential for customer support, like patience, problem-solving, and empathy. Highlight any instances where you've handled difficult situations or resolved conflicts, even if they're not from a formal job. This is your chance to prove that you have the right mindset for an apprenticeship with us at Bury College Corporation.
Include relevant coursework or certifications:If you've taken any courses related to customer service or communications, shout about them! This could be anything from online courses to workshops. Certifications show us you're serious about getting into the field and help us see your commitment to learning more in your apprenticeship.
Express your willingness to learn:Since this is an apprenticeship, showing that you’re eager to learn and grow is really important. In your cover letter, share specific reasons why you want to join Bury College Corporation and how you're looking forward to gaining hands-on experience in customer support. We love candidates who are enthusiastic and ready to dive into the learning process!
How to prepare for a job interview at Bury College Corporation
✨Mastering Communication Skills
As a customer support apprentice, showcasing your verbal and written communication skills is essential. Think about past experiences where you've had to resolve issues or clarify misunderstandings – be ready to discuss these during your interview. Remember, it's all about demonstrating your ability to empathise with customers and provide effective solutions.
✨Brush Up on Product Knowledge
Get familiar with the products or services offered by Bury College Corporation. Being knowledgeable about what they sell not only shows your interest but also helps you answer possible technical questions about how you’d assist customers. Prepare to discuss how you would approach learning about new products and your strategy for staying updated.
✨Prepare for Scenario Questions
Expect interviewers to throw some real-life scenarios at you. Prepare for questions about how to handle difficult customers or complaints. They want to see how well you can think on your feet and apply your customer service skills in challenging situations. Try role-playing with a friend to feel more prepared!
✨Show Enthusiasm for Learning
Since you’re applying for an apprenticeship, the hiring team at Bury College Corporation will be looking for your motivation to learn and grow. Be ready to express your eagerness to absorb knowledge from seasoned professionals and how you plan to contribute to the team's success. Show them that you're not just looking for a job, but a pathway to build your skills!
