At a Glance
- Tasks: Support individuals aged 50+ to adjust back to independent living after hospital discharge.
- Company: Join Age UK, a compassionate organisation dedicated to helping older adults thrive.
- Benefits: Generous leave, pension contributions, and paid time for charity work.
- Other info: Flexible working hours and opportunities for personal development.
- Why this job: Make a real difference in the lives of older adults while gaining valuable experience.
- Qualifications: Good communication skills and empathy for the challenges faced by older people.
The predicted salary is between 30414 - 33987 £ per year.
Location
Age UK, Hybrid - predominantly based at Fairfield General Hospital, Bury, BL9 7TD
About the Role
The role of a Home from Hospital Service Officer supports Bury residents aged 50+ helping them to re-adjust to living independently back at home, thereby reducing the need for re-admission to hospital, and reduce their time in hospital.
You will report to the Home from Hospital Assistance Service Manager.
All staff will be subject to a DBS (Disclosure and Barring Service) check to verify their record status. Training on Safeguarding Vulnerable Adults and First Aid will be provided.
The Age UK office is based at the Jubilee Centre in Moorside, Bury.
The Centre is situated in a park and overlooks the beautiful Clarence Park Lido.
However, this role will be based at Fairfield General Hospital, Bury although may be required to work at other locations within the borough.
Please note: this role does not offer visa sponsorship.
Key Responsibilities
- Support individuals within 48 hours of hospital discharge or referral
- Assess needs and develop tailored, person-centred support plans to promote recovery, independence and wellbeing
- Help overcome barriers that may delay discharge using a strengths-based approach
- Provide emotional support through reassurance, encouragement and active listening
- Deliver practical support such as shopping, meal preparation, collecting prescriptions and light domestic tasks
- Carry out home visits, assessments and regular telephone support
- Arrange transport and appointments, and liaise with health, social care and community services
- Signpost and refer to appropriate services including community groups, benefits advice and specialist support
- Maintain accurate records and provide regular updates to the Service Manager
- Attend training, team meetings and supervision, working flexibly to meet service needs
- Excludes
- Personal care
- Ongoing domiciliary care
- Medication management
About You
- Knowledge & Skills
- Good standard of education
- Application/ interview
- Excellent verbal and written communication skills
- Application/Interview
- Understanding of and empathy with the issues affecting people aged 50+
- Application/Interview
- Good time management skills
- Application/Interview
- ICT literate - including Microsoft Office suite of Application Programmes
- Application/Interview
- Understanding of safeguarding vulnerable adults' policy and procedures
- Application/Interview
- Demonstrable commitment to Equality, Diversity and Inclusion
- Application/Interview
Experience & Qualifications
- Experience of working in a health/social care and/or community setting
- Application/ interview
- Experience of reporting on outputs and outcomes
- Application/Interview
- Ability to work in a team and work independently
- Application/Interview
- Experience of working with people aged 50+
- Application/Interview
- Work Related Circumstances
- Willingness and ability to work flexibly including evenings and weekends
- Application/ interview
- A proactive approach to the personal development of oneself and others
- Application/Interview
What We Offer
- Contribution to pension scheme after 3 months of working here.
- Generous leave allowance: 20 days per year on a pro-rata basis, plus all statutory bank holidays and one compulsory day off from Age UK Bury.
In addition, 3 days paid leave for you to undertake voluntary work for a charity of your choice.
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Welfare Officer (driver) - Age UK in Bury employer: Bury Care Academy
Bury Care Academy is an exceptional employer that prioritises the well-being and professional growth of its staff. With a competitive hourly rate and a commitment to training within a friendly multidisciplinary team, employees are empowered to make a meaningful impact in the lives of clients while enjoying a supportive work culture that values flexibility and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Welfare Officer (driver) - Age UK in Bury
✨Dive into Local Community Groups
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We think you need these skills to ace Welfare Officer (driver) - Age UK in Bury
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Bury Care Academy:Before hitting send, make sure to tailor your application specifically to Bury Care Academy! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Bury Care Academy
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
