At a Glance
- Tasks: Support individuals aged 50+ to adjust back home after hospital discharge.
- Company: Join Age UK, a compassionate organisation dedicated to helping older adults.
- Benefits: Generous leave, pension contributions, and paid volunteer days.
- Other info: Flexible working hours and opportunities for personal development.
- Why this job: Make a real difference in the lives of older adults in your community.
- Qualifications: Experience in health/social care and strong communication skills required.
The predicted salary is between 24000 - 28000 £ per year.
Location: Age UK, Hybrid - predominantly based at Fairfield General Hospital, Bury, BL9 7TD
The role of a Home from Hospital Service Officer supports Bury residents aged 50+ helping them to re‑adjust to living independently back at home, thereby reducing the need for re‑admission to hospital, and reduce their time in hospital. You will report to the Home from Hospital Assistance Service Manager. All staff will be subject to a DBS (Disclosure and Barring Service) check to verify their record status. Training on Safeguarding Vulnerable Adults and First Aid will be provided. The Age UK office is based at the Jubilee Centre in Moorside, Bury. The Centre is situated in a park and overlooks the beautiful Clarence Park Lido. However, this role will be based at Fairfield General Hospital, Bury although may be required to work at other locations within the borough. Please note: this role does not offer visa sponsorship.
Key Responsibilities
- Support individuals within 48 hours of hospital discharge or referral
- Assess needs and develop tailored, person‑centred support plans to promote recovery, independence and wellbeing
- Help overcome barriers that may delay discharge using a strengths‑based approach
- Provide emotional support through reassurance, encouragement and active listening
- Deliver practical support such as shopping, meal preparation, collecting prescriptions and light domestic tasks
- Carry out home visits, assessments and regular telephone support
- Arrange transport and appointments, and liaise with health, social care and community services
- Signpost and refer to appropriate services including community groups, benefits advice and specialist support
- Maintain accurate records and provide regular updates to the Service Manager
- Attend training, team meetings and supervision, working flexibly to meet service needs
Excludes
- Personal care
- Ongoing domiciliary care
- Medication management
About You
Knowledge & Skills
- Good standard of education
- Excellent verbal and written communication skills
- Understanding of and empathy with the issues affecting people aged 50+
- Good time management skills
- ICT literate – including Microsoft Office suite of Application Programmes
- Understanding of safeguarding vulnerable adults’ policy and procedures
- Demonstrable commitment to Equality, Diversity and Inclusion
Experience & Qualifications
- Experience of working in a health/social care and/or community setting
- Experience of reporting on outputs and outcomes
- Ability to work in a team and work independently
- Experience of working with people aged 50+
Work Related Circumstances
- Full driving licence with access to a vehicle and insured for business use (copy to be provided at interview)
- Willingness and ability to work flexibly including evenings and weekends
- A proactive approach to the personal development of oneself and others
What We Offer
- Contribution to pension scheme after 3 months of working here.
- Generous leave allowance: 20 days per year on a pro‑rata basis, plus all statutory bank holidays and one compulsory day off from Age UK Bury.
- In addition, 3 days paid leave for you to undertake voluntary work for a charity of your choice.
Home from Hospital Service Officer - Age UK in Bury employer: Bury Care Academy
Bury Care Academy is an exceptional employer that prioritises the well-being and professional growth of its staff. With a competitive hourly rate and a commitment to training within a friendly multidisciplinary team, employees are empowered to make a meaningful impact in the lives of clients while enjoying a supportive work culture that values flexibility and respect.
