At a Glance
- Tasks: Supervise café operations, manage staff, and ensure excellent customer service.
- Company: Join a welcoming team at the Live Well Centre in Whitefield.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Other info: Opportunity to develop leadership skills and work with a passionate team.
- Why this job: Make a difference by creating a warm atmosphere for visitors.
- Qualifications: Experience in cafés, strong communication skills, and basic numeracy.
The predicted salary is between 28400 - 28600 £ per year.
25 hours per week on a rota basis.
£13.65 rising to £13.75 upon successful completion of induction and probation.
The Café at the Live Well Centre in Whitefield is open Monday – Friday – 9:30am – 2:30pm, with a slightly earlier start and later finish to support opening and closing of service.
About you
- You will be a great communicator with excellent customer service skills.
- You should have previous experience working in a café environment, or be comfortable taking on the role.
- Basic numeracy and literacy skills are required for stock rotation and ordering.
- A Level 2 food hygiene qualification is advantageous.
- We expect someone who shares our workplace values, is comfortable overseeing the café team, and can ensure compliance with quality standards.
About the role
- You will ensure the efficient day to day running of the café.
- This includes working with and overseeing the café assistants and volunteers to provide a warm welcome to visitors, offer hot and cold drinks and snacks, and embed the five Persona values (Respectful, Enthusiastic, Adaptable, Caring, Honest) into everything you do.
- You will prepare a range of hot and cold meals, bake cakes, and make hot and cold drinks.
- You will also perform stock rotation and ordering, maintain basic numeracy and literacy, and uphold safety and quality standards.
A DBS check is required for this role.
Cafe Supervisor in Bury employer: Bury Care Academy
The Café at the Live Well Centre in Whitefield offers a supportive and vibrant work environment where you can thrive as a Café Supervisor. With a focus on teamwork and community values, employees enjoy opportunities for personal growth and development while contributing to a welcoming atmosphere for visitors. The flexible working hours and commitment to quality service make this an excellent place for those seeking meaningful employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Supervisor in Bury
✨Tip Number 1
Get to know the café scene! Visit local cafés, chat with staff, and understand what makes a great café experience. This will help you stand out in interviews by showing your passion for the industry.
✨Tip Number 2
Practice your communication skills! Role-play common interview questions with friends or family. Being a great communicator is key for this role, so let’s make sure you’re ready to shine!
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for customers. We want to hear those stories during your interview!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Cafe Supervisor in Bury
Some tips for your application 🫡
Show Off Your Café Experience:Make sure to highlight any previous café or customer service experience in your application. We want to see how you've made customers feel welcome and how you’ve handled busy shifts!
Emphasise Your Communication Skills:As a Café Supervisor, great communication is key! Use your application to showcase examples of how you've effectively communicated with team members and customers alike.
Demonstrate Your Team Leadership:We’re looking for someone who can oversee the café team. Share any experiences where you’ve led a team or worked collaboratively to achieve goals. It’ll show us you’re ready for this role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Bury Care Academy
✨Know Your Café Stuff
Make sure you brush up on your café knowledge before the interview. Familiarise yourself with common café operations, menu items, and customer service best practices. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Communication Skills
As a Café Supervisor, you'll need to communicate effectively with both customers and your team. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully managed a team or resolved customer issues in the past.
✨Embrace the Persona Values
The company values are key to their culture. Be prepared to discuss how you embody these values—Respectful, Enthusiastic, Adaptable, Caring, Honest—in your previous roles. Think of specific instances where you've demonstrated these traits, as it will resonate well with the interviewers.
✨Prepare for Practical Questions
Expect questions that assess your practical skills, like stock rotation and food hygiene. Brush up on basic numeracy and literacy skills, and be ready to discuss your experience with food safety standards. Showing that you understand these aspects will give you an edge in the interview.
