At a Glance
- Tasks: Support sales activities and build customer relationships in the veterinary equipment sector.
- Company: Join Burtons Medical Equipment, a leader in veterinary and medical equipment.
- Benefits: Enjoy a competitive salary, pension scheme, and 33 holiday days per year.
- Other info: Work in a supportive environment with excellent training and career progression.
- Why this job: Transition from veterinary practice to a dynamic sales role with growth opportunities.
- Qualifications: Strong communication skills and customer-focused attitude; previous sales experience is a plus.
The predicted salary is between 40000 - 40000 £ per year.
Location: Staplehurst, Kent
Salary: £40,000 + OTE per annum
Job Type: Full time, Permanent
Working Hours: Monday to Friday, 40 hours per week, between 8.30am and 5.00pm
Company Overview: Burtons Medical Equipment Ltd is a trusted leader in veterinary and medical equipment, with our flagship brand, Burtons Veterinary Equipment, setting the standard in the animal health industry.
Are you a veterinary nurse or clinical professional looking to transition into a dynamic commercial role while still staying close to the veterinary industry? If you thrive in a fast-paced sales environment and enjoy building relationships with customers, we're looking for a Sales Coordinator with strong commercial awareness/drive to help grow our veterinary equipment business. This position offers real scope for development into account management or internal sales.
About the role: As a Sales Coordinator, you will play a vital role in supporting the sales department and ensuring the smooth operation of all customer-facing sales activities. You will be responsible for handling inbound sales enquiries via phone, email, and other communication channels, preparing quotations and sales orders, and providing accurate advice on our full range of veterinary equipment and consumables.
Working in partnership with one of our Veterinary Equipment Consultants you will be looking after a defined region, ensuring excellent customer experiences and region growth. By also acting as a central point of contact for customers for intra-company and departments communications, you will provide a smooth customer journey. This position requires a proactive, detail-oriented individual with excellent communication skills and a strong commitment to customer service.
Responsibilities & Duties:
- Act as the primary point of contact for customers contacting Burtons Internal Sales Department regarding orders, quotations, and general product enquiries.
- Regional Account Management: In partnership with a region's Veterinary Equipment Consultant, build customer relationships by ensuring excellent customer service and experience, resulting in regional growth.
- Qualify incoming customer enquiries, based upon company's policies and procedures, ensuring regional Veterinary Equipment Consultant involvement as necessary to maximise territory opportunities.
- Generate accurate quotations based upon customers' requirements, with direction and advice of the Veterinary Equipment Consultant.
- Review and assume primary responsibility for all of region's incoming orders for accuracy and customer expectations.
- Provide customers with order confirmations and estimated delivery dates based upon stock availability and customers' own requirements.
- Regularly review region's back orders to ensure accurate information, notes, and delivery dates then proactively communicate lead times, delays, or substitutions to customers.
- Support Veterinary Equipment Consultant with region's Quote and CRM Management, and subsequent enquiry follow ups; ensuring quote and CRM pipelines are complete and up to date with accurate information.
- Assume responsibility for region's order prepayments, including Proforma and Deposit processing, along with request follow ups to ensure order confirmation and despatch.
- Act as the main point of contact for the region's customer orders queries, including but not limited to pre-despatch lead time questions and post-despatch delivery discrepancies.
- Collaborate with Veterinary Equipment Consultant to maximise opportunities and proactively contact region's customers during campaigns.
- Liaise with Service Department and Repair Centre when required to resolve customer queries.
- Liaise with the Accounts Department regarding invoicing, credit limits, and payments when required.
- Advise customers on available and suitable equipment options within Burtons portfolio, by verifying and understanding their specific requirements with the support of the territories' Veterinary Equipment Consultant.
- Understand veterinary practices and the veterinary industry to provide an excellent and informed customer experience.
- Ensure up-to-date product understanding of Burtons portfolio through internal and external training, staying on the forefront of product advancement.
Qualifications & Skills:
- Strong verbal and written communication skills.
- Excellent organisational skills and attention to detail.
- Customer-focused with a professional and helpful telephone manner.
- Ability to work effectively under pressure and manage multiple priorities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM/ERP systems.
- A collaborative individual with a proactive and positive attitude.
- Previous sales experience is desirable.
- Veterinary professional or Veterinary industry experience advantageous.
Benefits:
- Contributory Pension scheme
- Excellent opportunities to train and progress
- Countryside-based head office
- On-site car parking
- 33 holiday days per year (inc. bank holidays)
Please click on the APPLY button to send your CV and Cover Letter for this role.
Contact Details:
Burtons Medical Equipment LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator in Staplehurst
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Coordinator at Burtons Medical Equipment LTD, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Burtons Medical Equipment LTD. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Coordinator in Staplehurst
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Burtons Medical Equipment LTD:When writing your cover letter, make sure to tailor your message specifically for Burtons Medical Equipment LTD. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Burtons Medical Equipment LTD
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Burtons Medical Equipment LTD that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Burtons Medical Equipment LTD that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Burtons Medical Equipment LTD’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
