Service & Repair Technician

Service & Repair Technician

Maidstone Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Service & Repair Technician, troubleshooting and repairing veterinary equipment.
  • Company: Burtons Medical Equipment is a leading provider of veterinary capital equipment, based in Kent.
  • Benefits: Enjoy a competitive salary, 33 holiday days, and opportunities for training and career growth.
  • Why this job: Be part of a friendly, innovative team dedicated to quality service and customer satisfaction.
  • Qualifications: Hands-on experience in electronics or biomedical technology is preferred; strong communication skills are essential.
  • Other info: Work in a beautiful countryside location with on-site parking and fun staff events.

The predicted salary is between 30000 - 40000 £ per year.

Position: Service & Repair Technician
Due to ongoing growth, Burtons Medical Equipment Ltd has an exciting opportunity for a Service & Repair Technician to join our busy Service Division at our Kent-based headquarters.
Whether you already have hands-on technical experience or are an enthusiastic individual with a genuine interest in how things work and a drive to develop new skills, this role could be the ideal next step for you.
About us
Burtons Medical Equipment Ltd is a leading UK manufacturer, distributor, and service provider of veterinary capital equipment – from anaesthesia to x-ray, we are proudly known as the Home of Veterinary Equipment.
As a family-run, independent company, we offer a friendly and supportive environment where our Team’s development is key to our success. Our ethos of innovation, quality, and service excellence is supported by a genuine commitment to training, mentoring, and long-term career growth.
The Role
As a Service & Repair Technician, you’ll work closely with experienced Technicians to learn and perform diagnostic troubleshooting, repairs, and preventative maintenance on veterinary equipment such as: • Patient Monitors • Infusion Pumps & Syringe Drivers • Patient Ventilators • Microscopes • Other electronic and mechanical devices
This is a workshop-based role (Staplehurst HQ), supporting our UK and European customers.
Your responsibilities will include: • Diagnosing faults and carrying out high-quality repairs • Performing routine servicing and compliance checks • Accurately recording service activity using our ERP system • Liaising with suppliers and manufacturers for parts and technical information • Collaborating with internal teams (engineering, quality, assembly) to resolve technical issues
Successful Candidate: (We\’re not just looking for experience; we\’re looking for potential) You might be: • An experienced Technician ready for a new challenge • A recent graduate of an electronics, engineering, or technical course • Someone with a practical background (e.g. tinkering, repairs, hands-on projects) and a strong desire to learn
Above all, we’re looking for someone who is; enthusiastic and curious about how things work, enjoys solving problems and working with their hands, takes pride in doing a job properly and learning from experienced colleagues, and who thrives in a collaborative, fast-paced environment.
Ideal Skills & Experience • Hands-on experience in repair, maintenance, or diagnostics (professional or hobbyist) • Basic knowledge of electrical, electronic, or mechanical systems • A relevant qualification (e.g., Level 3 in Electrical/Electronic Engineering) – desirable, but not essential • Good communication skills and attention to detail • Familiarity with data entry and accurate record-keeping • Willingness to follow procedures and safety standards • Strong desire to learn, improve, and grow with the Team
The Package Salary:
• £25,400 – £28,500 per annum (entry level)
• £30,000 – £38,500 per annum (depending on experience and technical capability)
Working Hours:
• 40 hours per week (Monday to Friday)
Benefits:
• 33 days of annual leave (including bank holidays)
• Contributory pension scheme
• Opportunities for career development and training
• Friendly, supportive working environment
• Countryside location with free on-site parking
• Regular staff events, including our annual Big Summer Party and internal awards
Ready to Start or Grow Your Career in Technical Service & Repair?
If you\’re someone who enjoys taking things apart to understand them and then putting them back together even better, we’d love to hear from you.

Service & Repair Technician employer: Burtons Medical Equipment LTD

Burtons Medical Equipment is an exceptional employer, offering a supportive and friendly work environment in the picturesque Kentish countryside. With a strong commitment to employee development, we provide extensive training opportunities and encourage career progression within our family-run organisation. Our focus on innovation, quality, and service excellence ensures that our team members are valued and empowered to make a meaningful impact in the veterinary equipment industry.
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Contact Detail:

Burtons Medical Equipment LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service & Repair Technician

✨Tip Number 1

Familiarise yourself with the specific veterinary equipment mentioned in the job description, such as patient monitors and infusion devices. Understanding these tools will not only help you during the interview but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals in the veterinary equipment field. Attend industry events or join relevant online forums to connect with current employees at Burtons Medical Equipment. This can provide you with insider knowledge and potentially a referral.

✨Tip Number 3

Prepare to discuss your hands-on experience in electronics engineering or biomedical technology. Be ready to share specific examples of troubleshooting and repairs you've performed, as this will highlight your practical skills and problem-solving abilities.

✨Tip Number 4

Showcase your commitment to continuous learning by mentioning any recent training or certifications related to electrical and electronic systems. This aligns with Burtons' ethos of ongoing development and can set you apart from other candidates.

We think you need these skills to ace Service & Repair Technician

Hands-on experience in Service & Repair Technician or Field Service Engineer role
Technical knowledge of electrical and electronic systems
Understanding of electronic circuits and mechanical systems
Proficiency in software interfaces
Strong verbal and written communication skills
Attention to detail for accurate data entry and documentation
Ability to manage multiple tasks and priorities
Effective time management skills
Problem-solving abilities in a fast-paced environment
Collaboration skills for working with cross-functional teams
Commitment to continuous learning and personal development
Experience with ERP systems for documenting service activities
Ability to coordinate with OEMs and third-party suppliers

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in service and repair, particularly in electronics engineering or biomedical technology. Emphasise any hands-on experience and technical knowledge that aligns with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for veterinary equipment and your proactive mindset. Mention specific examples of how you've successfully managed multiple tasks in fast-paced environments and your commitment to customer service.

Highlight Technical Skills: In your application, clearly outline your understanding of electronic circuits, mechanical systems, and software interfaces. If you have formal qualifications, mention them, but also focus on practical experience that demonstrates your capabilities.

Showcase Communication Skills: Since the role involves regular interaction with customers and colleagues, provide examples in your application that demonstrate your strong verbal and written communication skills. This could include experiences where you effectively collaborated with teams or resolved customer issues.

How to prepare for a job interview at Burtons Medical Equipment LTD

✨Showcase Your Technical Skills

Make sure to highlight your hands-on experience with electronic circuits and mechanical systems. Be prepared to discuss specific projects or repairs you've completed, as this will demonstrate your technical competence and problem-solving abilities.

✨Communicate Clearly

Strong communication skills are essential for this role. Practice explaining complex technical concepts in simple terms, as you may need to interact with customers who aren't familiar with the equipment. This will show that you can bridge the gap between technical jargon and customer understanding.

✨Demonstrate Attention to Detail

Since accurate documentation is crucial in this position, be ready to discuss how you ensure precision in your work. You might want to share examples of how you've maintained records or followed procedures in previous roles, which will highlight your commitment to quality.

✨Emphasise Team Collaboration

This role involves working closely with cross-functional teams. Share experiences where you've successfully collaborated with others to solve problems or improve processes. This will illustrate your ability to work well in a team environment, which is highly valued by Burtons Medical Equipment.

Service & Repair Technician
Burtons Medical Equipment LTD
Location: Maidstone

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