At a Glance
- Tasks: Support our Field Service Team with admin tasks and customer communication.
- Company: Join Burtons Medical Equipment, a family-run leader in veterinary equipment.
- Benefits: Competitive salary, 33 holiday days, pension scheme, and training opportunities.
- Other info: Enjoy a vibrant work culture with exciting staff events and career growth.
- Why this job: Be part of a friendly team making a real difference in veterinary care.
- Qualifications: Experience in administration and strong communication skills required.
The predicted salary is between 30000 - 37000 £ per year.
Due to continual growth, we have an exciting opportunity for a Service Operations Coordinator to join our Service Division Team.
About Us
Burtons Medical Equipment is an industry-leading manufacturer, distributor, and aftercare support provider for a comprehensive range of veterinary capital equipment; “from anaesthesia to X-Ray, Burtons is the Home of Veterinary Equipment”. We are a proudly independent, family-run organisation, headquartered in the heart of the Kentish countryside, providing an equal parts friendly, comfortable, and professional working environment. We place the utmost importance on offering extensive opportunity for ongoing training and career development to dedicated individuals, with an overarching ethos of “innovation, quality and service excellence” that is driven by this ongoing investment in our Teams.
The Role
A varied and engaging opportunity for an experienced Administrator to utilise their planning, organisational and data entry skills in our Service Operations Administrative Team. The role is based at our Headquarters in Marden, Kent, but provides support to our Field Service Engineer Teams and Customers across the UK, Republic of Ireland, and Channel Islands. In this role, you will be responsible for administrative tasks relating to the day-to-day operations of the Field Service Team, including:
- Managing incoming phone and email correspondence from our Customers and Field Service Engineers
- Creating new Reactive Callouts on our internal system
- Processing Field Service Engineer completed work reports through to invoice
- Creating quotes and sales orders for replacement components
- Undertaking weekly stock replenishment for the Field Service Engineers
- Maintaining and updating Customer’s Online FM Portals
Successful Candidate
We are looking for an Administrator with extensive experience in a busy Office environment. The Candidate should be methodical, enthusiastic, and flexible, with the ability to plan and execute effective time management of their tasks. Experience in the Service provision sector would be advantageous.
The Role requires:
- Experience in an administration role and environment
- Excellent verbal and written communication & interpersonal skills
- Strong planning and organisational attributes
- Ability to multi-task in a challenging environment
- Efficient, accurate data entry skills and record maintenance
- Excellent time management
- The drive for continuous personal growth and development
The Package
- Salary of £33,733 per annum dependent on experience
- Full time contract, 40 hours per week, Monday to Friday
- 33 holiday days per year (inc Bank Holidays)
- Contributory Pension Scheme
- Opportunities to train and progress
- Countryside-based Head Office, within short distance of mainline train station
- On site car parking
- Staff events, such as the Big Summer Party and Awards Scheme
Location: Burtons Medical Equipment Ltd, River Farm Business Park, Chart Hill Road, Staplehurst, Kent. TN12 0RW
Locations
Service Operations Coordinator in Kent, Maidstone employer: Burtons Medical Equipment LTD
Burtons Medical Equipment is an exceptional employer, offering a supportive and friendly work environment in the picturesque Kentish countryside. With a strong commitment to employee development, we provide extensive training opportunities and a culture that values innovation and service excellence. Our team enjoys competitive salaries, generous holiday allowances, and engaging staff events, making it a rewarding place to build a career in the veterinary equipment industry.
Contact Details:
Burtons Medical Equipment LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Operations Coordinator in Kent, Maidstone
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experiences and how they relate to the Service Operations Coordinator role. Confidence is key, so get comfortable talking about your strengths!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of our family-run organisation right from the start.
We think you need these skills to ace Service Operations Coordinator in Kent, Maidstone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Operations Coordinator role. Highlight your administrative experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Keep it friendly and professional, just like our work environment.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Burtons Medical Equipment LTD
✨Know Your Stuff
Before the interview, make sure you understand Burtons Medical Equipment's products and services. Familiarise yourself with their range of veterinary equipment and how the Service Operations Coordinator role fits into the bigger picture. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Skills
Highlight your administrative experience and how it relates to the role. Be ready to discuss specific examples of your planning, organisational, and data entry skills. Think about times when you successfully managed multiple tasks or improved processes in a busy office environment.
✨Communicate Clearly
Since excellent verbal and written communication is key for this role, practice articulating your thoughts clearly. During the interview, listen carefully to questions and respond thoughtfully. Don’t hesitate to ask for clarification if you need it – it shows you're engaged!
✨Emphasise Growth Mindset
Burtons values continuous personal growth, so be prepared to discuss your career development goals. Share any relevant training or courses you've undertaken and express your enthusiasm for ongoing learning opportunities within the company.
