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For Companies At a Glance
- Tasks: Support our Field Service Team with admin tasks and customer correspondence.
- Company: Join Burtons Medical Equipment, a family-run leader in veterinary equipment.
- Benefits: Competitive salary, 33 holiday days, pension scheme, and training opportunities.
- Why this job: Be part of a friendly team making a real difference in veterinary care.
- Qualifications: Experience in administration, strong communication, and excellent time management skills.
- Other info: Enjoy a vibrant work culture with staff events and career growth potential.
The predicted salary is between 29000 - 38000 ÂŁ per year.
Due to continual growth, we have an exciting opportunity for a Service Operations Coordinator to join our Service Division Team.
About Us
Burtons Medical Equipment is an industry-leading manufacturer, distributor, and aftercare support provider for a comprehensive range of veterinary capital equipment; “from anaesthesia to X-Ray, Burtons is the Home of Veterinary Equipment”. We are a proudly independent, family-run organisation, headquartered in the heart of the Kentish countryside, providing an equal parts friendly, comfortable, and professional working environment. We place the utmost importance on offering extensive opportunity for ongoing training and career development to dedicated individuals, with an overarching ethos of “innovation, quality and service excellence” that is driven by this ongoing investment in our Teams.
The Role
A varied and engaging opportunity for an experienced Administrator to utilise their planning, organisational and data entry skills in our Service Operations Administrative Team. The role is based at our Headquarters in Marden, Kent, but provides support to our Field Service Engineer Teams and Customers across the UK, Republic of Ireland, and Channel Islands. In this role, you will be responsible for administrative tasks relating to the day-to-day operations of the Field Service Team, including:
- Managing incoming phone and email correspondence from our Customers and Field Service Engineers
- Creating new Reactive Callouts on our internal system
- Processing Field Service Engineer completed work reports through to invoice
- Creating quotes and sales orders for replacement components
- Undertaking weekly stock replenishment for the Field Service Engineers
- Maintaining and updating Customer’s Online FM Portals
Successful Candidate
We are looking for an Administrator with extensive experience in a busy Office environment. The Candidate should be methodical, enthusiastic, and flexible, with the ability to plan and execute effective time management of their tasks. Experience in the Service provision sector would be advantageous.
The Role requires:
- Experience in an administration role and environment
- Excellent verbal and written communication & interpersonal skills
- Strong planning and organisational attributes
- Ability to multi-task in a challenging environment
- Efficient, accurate data entry skills and record maintenance
- Excellent time management
- The drive for continuous personal growth and development
The Package
Salary of ÂŁ33,733 per annum dependent on experience. Full time contract, 40 hours per week, Monday to Friday. 33 holiday days per year (inc Bank Holidays). Contributory Pension Scheme. Opportunities to train and progress. Countryside-based Head Office, within short distance of mainline train station. On site car parking. Staff events, such as the Big Summer Party and Awards Scheme.
Location
Burtons Medical Equipment Ltd, River Farm Business Park, Chart Hill Road, Staplehurst, Kent. TN12 0RW
Service Operations Coordinator in Dartford employer: Burtons Medical Equipment LTD
Contact Detail:
Burtons Medical Equipment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Operations Coordinator in Dartford
✨Tip Number 1
Network like a pro! Reach out to people in the veterinary equipment industry, especially those who work at Burtons Medical Equipment. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Service Operations Coordinator.
✨Tip Number 2
Prepare for the interview by researching common questions for administrative roles. Think about how your skills in planning, organisation, and data entry can shine through. We want to see you demonstrate your enthusiasm and flexibility, so have some examples ready that show off your experience!
✨Tip Number 3
Showcase your communication skills! Whether it’s during an interview or a casual chat, make sure you express yourself clearly and confidently. Remember, this role involves liaising with customers and Field Service Engineers, so being personable is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board at Burtons Medical Equipment!
We think you need these skills to ace Service Operations Coordinator in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Operations Coordinator role. Highlight your relevant experience in administration and any specific skills that match the job description, like planning and organisational abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Burtons Medical Equipment and how your background makes you a perfect fit for the team. Keep it friendly yet professional!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Use clear, concise language and check for any typos or errors before hitting send. We want to see your attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Burtons Medical Equipment LTD
✨Know Your Stuff
Before the interview, make sure you understand Burtons Medical Equipment's products and services. Familiarise yourself with their range of veterinary equipment and how the Service Operations Coordinator role fits into the bigger picture. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Organisational Skills
Since the role requires strong planning and organisational attributes, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained accuracy in a busy environment.
✨Communicate Clearly
Excellent verbal and written communication skills are key for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewer about the team dynamics or ongoing training opportunities, which shows you're engaged and eager to learn.
✨Emphasise Your Flexibility
The job description mentions the need for flexibility. Think of instances where you've adapted to changing circumstances or taken on new responsibilities. Highlighting your ability to be methodical yet adaptable will resonate well with the interviewers.