At a Glance
- Tasks: Install, service, and repair veterinary equipment while ensuring top-notch customer service.
- Company: Join Burtons Medical Equipment, a leader in veterinary supplies with over 40 years of experience.
- Benefits: Starting salary of £38,397, competitive bonuses, company vehicle, and 33 days annual leave.
- Other info: Join a supportive team dedicated to exceptional after-sales service and career growth.
- Why this job: Make a real difference in animal healthcare while enjoying a dynamic field-based role.
- Qualifications: Experience as a field service engineer with strong customer service and problem-solving skills.
The predicted salary is between 38397 - 38397 £ per year.
Salary & Benefits
- Starting salary of £38,397 plus a competitive monthly bonus scheme
- Company vehicle provided
- Comprehensive company pension
- 33 days annual leave
- Full equipment training provided
Role Overview
Due to continued expansion, Burtons Medical Equipment is looking to recruit a Field Service Engineer to join our growing team. In this role, you will be responsible for the installation, servicing, repair, and commissioning of our wide range of equipment at customer locations within your designated region. As this is a field-based position, applicants must be located within the service area. The successful candidate will deliver excellent customer service, building strong relationships with clients while ensuring equipment is maintained and operating to the highest standards.
About Us
Burtons Medical Equipment is a leading supplier of veterinary equipment within the animal healthcare sector. With over 40 years of industry experience, we manufacture, supply, and support a broad range of products across the UK, Ireland, and international markets. Our team of more than 200 employees is dedicated to delivering outstanding after-sales support. This includes Regional Field Service Operations Managers, Technical Support Specialists, Field Service Engineers, and In-House Service & Repair Technicians, all working together to provide exceptional service to our customers.
Key Responsibilities
As a Field Service Engineer, your duties will include:
- Servicing, repairing, and commissioning veterinary-specific equipment
- Working in line with company policies, procedures, and departmental guidelines
- Following equipment method statements and service bulletins
- Ensuring compliance with health and safety regulations
- Completing the required number of daily service calls as directed by the Field Service Management Team
- Building and maintaining strong customer relationships while delivering excellent service
- Collaborating with the customer support team to ensure efficient scheduling and delivery of service visits
- Accurately completing service reports and documentation
- Maintaining tools, testing equipment, and vehicle stock levels
Candidate Requirements
The successful candidate will demonstrate:
- Previous experience in a field service engineer role
- Strong customer service and communication skills
- Solid understanding of electrical and mechanical principles
- A methodical and detail-focused approach to work
- Proven ability to diagnose and repair complex equipment
- Effective time management and prioritisation skills
- Strong problem-solving abilities
- Good computer literacy
- A positive, proactive attitude
- The ability to work independently while collaborating with the Field Service Management Team when required
Locations
Field Service Engineer in Dundee, Scotland employer: Burtons Medical Equipment Limited
Burtons Medical Equipment is an exceptional employer, offering a competitive salary and benefits package, including a company vehicle and comprehensive training. Our supportive work culture fosters employee growth and collaboration, ensuring that our Field Service Engineers thrive in their roles while delivering outstanding service to clients in the animal healthcare sector. With over 40 years of industry experience, we provide a unique opportunity to be part of a dedicated team committed to excellence and innovation.
Contact Details:
Burtons Medical Equipment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Dundee, Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary and medical equipment sectors. Attend industry events or join relevant online groups. You never know who might have a lead on a Field Service Engineer role!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your previous work as a Field Service Engineer. Include case studies of successful repairs or installations to impress potential employers.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to field service roles. Focus on your problem-solving abilities and customer service experiences, as these are key in this line of work.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are qualities we value at Burtons Medical Equipment.
We think you need these skills to ace Field Service Engineer in Dundee, Scotland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience as a Field Service Engineer. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and technical abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Burtons Medical Equipment and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can diagnose and repair complex equipment, so let us know how you’ve done this before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Burtons Medical Equipment Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to veterinary equipment. Understand the common issues that arise and how to fix them. This will not only show your expertise but also your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this role involves building strong relationships with clients, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you approach diagnosing and repairing complex equipment. You might even want to think through a few scenarios beforehand so you can showcase your methodical and detail-focused approach during the interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or specific challenges they face in the field. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
