At a Glance
- Tasks: Install, service, and repair veterinary equipment while ensuring top-notch customer service.
- Company: Join Burtons Medical Equipment, a leader in veterinary supplies with 40+ years of experience.
- Benefits: Starting salary of £38,397, monthly bonuses, company vehicle, and 33 days annual leave.
- Other info: Dynamic team environment with opportunities for growth and professional development.
- Why this job: Make a real difference in animal healthcare while developing your technical skills.
- Qualifications: Experience in field service, strong communication skills, and a knack for problem-solving.
The predicted salary is between 38397 - 38397 £ per year.
Starting salary of £38,397 plus a competitive monthly bonus scheme.
Company vehicle provided.
Comprehensive company pension.
33 days annual leave.
Full equipment training provided.
Due to continued expansion, Burtons Medical Equipment is looking to recruit a Field Service Engineer to join our growing team. In this role, you will be responsible for the installation, servicing, repair, and commissioning of our wide range of equipment at customer locations within your designated region. As this is a field-based position, applicants must be located within the service area. The successful candidate will deliver excellent customer service, building strong relationships with clients while ensuring equipment is maintained and operating to the highest standards.
Burtons Medical Equipment is a leading supplier of veterinary equipment within the animal healthcare sector. With over 40 years of industry experience, we manufacture, supply, and support a broad range of products across the UK, Ireland, and international markets. Our team of more than 200 employees is dedicated to delivering outstanding after-sales support.
Key Responsibilities:
- Servicing, repairing, and commissioning veterinary-specific equipment.
- Working in line with company policies, procedures, and departmental guidelines.
- Following equipment method statements and service bulletins.
- Ensuring compliance with health and safety regulations.
- Completing the required number of daily service calls as directed by the Field Service Management Team.
- Building and maintaining strong customer relationships while delivering excellent service.
- Collaborating with the customer support team to ensure efficient scheduling and delivery of service visits.
- Accurately completing service reports and documentation.
- Maintaining tools, testing equipment, and vehicle stock levels.
Candidate Requirements:
- Previous experience in a field service engineer role.
- Strong customer service and communication skills.
- Solid understanding of electrical and mechanical principles.
- A methodical and detail-focused approach to work.
- Proven ability to diagnose and repair complex equipment.
- Effective time management and prioritisation skills.
- Strong problem-solving abilities.
- Good computer literacy.
- A positive, proactive attitude.
- The ability to work independently while collaborating with the Field Service Management Team when required.
Field Service Engineer in Douglas employer: Burtons Medical Equipment Limited
Burtons Medical Equipment is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With a competitive salary, comprehensive benefits including a company vehicle and generous annual leave, employees are empowered to thrive in their roles while contributing to the vital animal healthcare sector. The collaborative environment fosters strong relationships among team members, ensuring that every Field Service Engineer has the tools and training needed to succeed and make a meaningful impact in their communities.
Contact Details:
Burtons Medical Equipment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Douglas
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary and medical equipment sectors. Attend industry events or join relevant online groups to meet potential employers and learn about job openings before they’re advertised.
✨Tip Number 2
Showcase your skills! Prepare a portfolio or a presentation that highlights your previous field service projects, especially those related to veterinary equipment. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions for Field Service Engineers. This will help you articulate your experience and problem-solving skills more confidently when it counts.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your talents. Plus, it shows you’re genuinely interested in joining our team at Burtons Medical Equipment.
We think you need these skills to ace Field Service Engineer in Douglas
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience, especially in servicing and repairing equipment, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Burtons Medical Equipment. Mention your passion for veterinary equipment and how your skills align with the job description.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex issues in previous roles. We love seeing candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Burtons Medical Equipment Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to veterinary equipment. Understand the common issues that arise and how to troubleshoot them. This will show that you're not just a candidate, but someone who can hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves building strong relationships with clients, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer.
✨Be Ready for Practical Questions
Expect questions that test your problem-solving abilities and technical skills. You might be asked to diagnose a hypothetical issue with equipment. Practise explaining your thought process clearly and methodically.
✨Demonstrate Your Team Spirit
Even though this is a field-based role, collaboration is key. Be prepared to discuss how you've worked with teams in the past, especially in high-pressure situations. Highlight your ability to communicate effectively with both customers and colleagues.
