At a Glance
- Tasks: Lead and coach your team while ensuring an amazing customer experience.
- Company: Join Burton & Speke, your locally owned Starbucks with a supportive culture.
- Benefits: Earn £14.25 per hour, enjoy free drinks on shift, and discounted food.
- Other info: Opportunities for growth in a fun, inclusive environment.
- Why this job: Be the heart of the store and make a real impact on your team and customers.
- Qualifications: Passion for coffee, strong leadership skills, and a commitment to exceptional service.
The predicted salary is between 28000 - 30000 £ per year.
Why Choose Burton & Speke, Your Locally Owned Starbucks
£14.25 per hour. Growth and development opportunities, fostering a culture of continuous learning and innovation. Free drinks on shift. Discounted food and drinks when you’re not working. Fun and supportive team environment built on transparency, dignity, and respect. Access to an Employee Assistance Programme. Partner Recognition Programmes.
The Role
As a Starbucks Supervisor at Burton & Speke, you’ll lead our store, ensuring smooth operations and upholding the high standards of quality and service that Starbucks is known for. You’ll be the heart of the store, fostering a positive and inclusive environment for both customers and your team.
What You’ll Do
- Become an Expert: Supervise and coach on Starbucks' beverage and food preparation, sharing your knowledge and expertise with the team.
- Lead the Store: Manage operations like cash handling, inventory, and maintaining a clean environment, holding yourself and your team accountable for results.
- Champion Customer Experience: Resolve issues promptly, create a welcoming and memorable experience for everyone by upholding Starbucks standards.
- Empower Your Team: Coach and motivate team members to reach their full potential, providing constructive feedback and ongoing coaching to support their development.
- Build a Strong Culture: Foster a positive and inclusive environment built on transparency, dignity, and respect, where everyone feels valued and empowered to contribute.
About You
You have a passion for people and product, and are excited to share your enthusiasm for exceptional customer service and delicious coffee. You’re a natural leader with strong communication and interpersonal skills. You’re detail-oriented with a strong work ethic and a commitment to achieving results. You’re flexible and can handle multiple tasks simultaneously. You’re enthusiastic and have a positive attitude. You believe in supporting people to succeed and are confident in providing feedback and coaching to help them grow. You value transparency, dignity, and respect and are committed to fostering a welcoming and inclusive environment.
Starbucks Store Supervisor: Lead, Coach & Guest Experience in Kirkcaldy employer: Burton & Speke
At Burton & Speke, your locally owned Starbucks, we pride ourselves on being an excellent employer by offering a supportive and fun team environment where transparency, dignity, and respect are at the core of our culture. With competitive pay, growth opportunities, and benefits like free drinks on shift and discounted food, we empower our employees to thrive while delivering exceptional customer experiences. Join us to be part of a community that values your contributions and fosters continuous learning and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Starbucks Store Supervisor: Lead, Coach & Guest Experience in Kirkcaldy
✨Tip Number 1
Get to know the company culture! Before your interview, check out Burton & Speke's social media and website. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've successfully led a team or resolved customer issues. Being able to share these experiences will demonstrate your skills and passion for the role.
✨Tip Number 3
Be ready to showcase your coaching abilities! Prepare to discuss how you've motivated team members in the past. This will highlight your commitment to empowering others, which is key for a Starbucks Supervisor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Burton & Speke team. Let's get you that job!
We think you need these skills to ace Starbucks Store Supervisor: Lead, Coach & Guest Experience in Kirkcaldy
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for coffee and customer service shine through in your application. We want to see how excited you are about joining our team and making a difference in our customers' experiences!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your leadership skills and experience in fostering a positive team environment. We love seeing how you align with our values of transparency, dignity, and respect.
Be Specific:When describing your past experiences, be specific about your achievements and how you've empowered your team. We appreciate concrete examples that demonstrate your ability to lead and coach effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Burton & Speke.
How to prepare for a job interview at Burton & Speke
✨Know Your Starbucks Inside Out
Before the interview, brush up on Starbucks' menu, values, and customer service standards. Being able to discuss your favourite drinks or how you would handle a specific customer situation can show your passion for the brand and its culture.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you coached someone to improve or resolved a conflict. This will demonstrate your ability to empower your team and foster a positive environment.
✨Emphasise Customer Experience
Be ready to talk about what exceptional customer service means to you. Share specific instances where you went above and beyond for a customer, as this aligns perfectly with the role's focus on championing customer experience.
✨Demonstrate Your Flexibility
Since the role requires handling multiple tasks, prepare to discuss how you manage your time and priorities. Share examples of how you've adapted to changing situations in previous jobs, showcasing your ability to stay calm under pressure.
