At a Glance
- Tasks: Lead the store, supervise staff, and ensure top-notch customer service.
- Company: Join Burton & Speke, a locally owned Starbucks franchise passionate about coffee and community.
- Benefits: Enjoy £14.25 per hour, flexible hours, free drinks, and discounts on food.
- Why this job: Be part of a fun, supportive team that values growth, learning, and inclusivity.
- Qualifications: Passion for coffee, leadership skills, and a commitment to excellent customer service required.
- Other info: Access to an Employee Assistance Programme and recognition programmes for outstanding partners.
The predicted salary is between 22000 - 30000 £ per year.
Full Time (32 Hours) Hourly (14.25 – 14.25) Musselburgh
About Us: We\’re Burton & Speke, a locally owned and operated Starbucks franchise. We share the passion of Starbucks for crafting delicious coffee and creating a warm, welcoming atmosphere for everyone in our community. We\’re looking for a driven Supervisor to join our team.
Why Choose Burton & Speke, Your Locally Owned Starbucks
- £14.25 per hour.
- Growth and development opportunities, fostering a culture of continuous learning and innovation.
- Flexible work schedule.
- Free drinks on shift
- Discounted food and drinks when youre not working .
- Fun and supportive team environment built on transparency, dignity, and respect.
- Access to an Employee Assistance Programme.
- Partner Recognition Programmes
The Role: As a Starbucks Supervisor at Burton & Speke, you\’ll lead our store, ensuring smooth operations and upholding the high standards of quality and service that Starbucks is known for. You\’ll be the heart of the store, fostering a positive and inclusive environment for both customers and your team.
What You\’ll Do
- Become an Expert: Supervise and coach on Starbucks\’ beverage and food preparation, sharing your knowledge and expertise with the team.
- Lead the Store: Manage operations like cash handling, inventory, and maintaining a clean environment, holding yourself and your team accountable for results.
- Champion Customer Experience: Resolve issues promptly, create a welcoming and memorable experience for everyone by upholding Starbucks standards.
- Empower Your Team: Coach and motivate team members to reach their full potential, providing constructive feedback and ongoing coaching to support their development.
- Build a Strong Culture: Foster a positive and inclusive environment built on transparency, dignity, and respect, where everyone feels valued and empowered to contribute.
About You
- You have a passion for people and product, and are excited to share your enthusiasm for exceptional customer service and delicious coffee.
- You\’re a natural leader with strong communication and interpersonal skills.
- You\’re detail-oriented with a strong work ethic and a commitment to achieving results.
- You\’re flexible and can handle multiple tasks simultaneously.
- You\’re enthusiastic and have a positive attitude.
- You believe in supporting people to succeed and are confident in providing feedback and coaching to help them grow.
- You value transparency, dignity, and respect and are committed to fostering a welcoming and inclusive environment.
LNKD1_UKTJ #J-18808-Ljbffr
Starbucks Supervisor employer: Burton & Speke LTD
Contact Detail:
Burton & Speke LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Supervisor
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding their commitment to quality and customer service will help you align your responses during the interview, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Prepare examples from your past experiences where you've successfully led a team or resolved customer issues. This will demonstrate your leadership skills and ability to create a positive environment, which is crucial for the Supervisor role.
✨Tip Number 3
Showcase your passion for coffee and customer service during your interactions. Engaging with the interviewers about your favourite drinks or experiences at Starbucks can help you connect on a personal level and show your enthusiasm for the brand.
✨Tip Number 4
Research common challenges faced by supervisors in the food and beverage industry. Being prepared to discuss how you would handle these situations can set you apart as a candidate who is proactive and ready to take on the responsibilities of the role.
We think you need these skills to ace Starbucks Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and leadership roles. Emphasise any previous supervisory positions or experience in the food and beverage industry, as this will resonate with Burton & Speke's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific examples of how you've created positive experiences for customers and how you can contribute to the team culture at Burton & Speke.
Highlight Leadership Skills: In your application, focus on your leadership abilities. Provide examples of how you've motivated and coached team members in the past, as well as how you handle challenges and ensure a positive work environment.
Show Enthusiasm for the Brand: Express your enthusiasm for Starbucks and its values in your application. Mention why you want to work specifically for Burton & Speke and how you align with their commitment to community and customer service.
How to prepare for a job interview at Burton & Speke LTD
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and customer service during the interview. Share any personal experiences or stories that highlight your love for the Starbucks brand and its values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to coaching and motivating others, as well as how you handle challenges and resolve conflicts within a team.
✨Emphasise Customer Experience
Be ready to discuss how you would create a welcoming atmosphere for customers. Think of specific strategies you could implement to ensure every customer leaves with a positive experience.
✨Highlight Your Flexibility
Since the role requires handling multiple tasks, be prepared to talk about your ability to adapt to changing situations. Share examples of how you've managed competing priorities in previous roles.