At a Glance
- Tasks: Lead the store, manage operations, and create a welcoming atmosphere for customers and team members.
- Company: Burton & Speke is a locally owned Starbucks franchise passionate about coffee and community.
- Benefits: Enjoy £14.25 per hour, flexible schedules, free drinks, and a supportive team environment.
- Why this job: Join a fun culture focused on growth, learning, and making a positive impact in your community.
- Qualifications: Passion for people, strong leadership skills, attention to detail, and a commitment to customer service.
- Other info: This role offers opportunities for personal development and recognition through various programmes.
Starbucks Supervisor – Burton & Speke LTD
Position Type: Part‑time (20 hours per week) – £14.25 per hour – Livingston
About Us: We are Burton & Speke, a locally owned Starbucks franchise. We share Starbucks’ passion for crafting delicious coffee and creating a warm, welcoming atmosphere for everyone in our community.
Why Choose Burton & Speke?
- £14.25 per hour
- Growth and development opportunities with continuous learning and innovation
- Flexible work schedule
- Free drinks on shift
- Discounted food and drinks when you’re not working
- Fun and supportive team environment built on transparency, dignity, and respect
- Access to an Employee Assistance Programme
- Partner Recognition Programmes
The Role
As a Starbucks Supervisor at Burton & Speke, you will lead our store, ensuring smooth operations and upholding the high standards of quality and service that Starbucks is known for. You will be the heart of the store, fostering a positive and inclusive environment for both customers and your team.
What You’ll Do
- Become an Expert: Supervise and coach on Starbucks’ beverage and food preparation, sharing knowledge and expertise with the team.
- Lead the Store: Manage operations such as cash handling, inventory, and maintaining a clean environment, holding yourself and your team accountable for results.
- Champion Customer Experience: Resolve issues promptly and create a welcoming and memorable experience for everyone by upholding Starbucks standards.
- Empower Your Team: Coach and motivate team members to reach their full potential, providing constructive feedback and ongoing coaching to support development.
- Build a Strong Culture: Foster a positive and inclusive environment built on transparency, dignity, and respect, where everyone feels valued and empowered to contribute.
About You
- You have a passion for people and product, and are excited to share your enthusiasm for exceptional customer service and delicious coffee.
- You’re a natural leader with strong communication and interpersonal skills.
- You’re detail‑oriented with a strong work ethic and a commitment to achieving results.
- You’re flexible and can handle multiple tasks simultaneously.
- You’re enthusiastic and have a positive attitude.
- You believe in supporting people to succeed and are confident in providing feedback and coaching to help them grow.
- You value transparency, dignity, and respect and are committed to fostering a welcoming and inclusive environment.
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Starbucks Supervisor employer: Burton & Speke LTD
Contact Detail:
Burton & Speke LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Supervisor
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or resolved conflicts in previous roles. This will demonstrate your capability to lead the store effectively.
✨Tip Number 3
Engage with the local Starbucks community, whether through social media or in-store visits. Building rapport with current employees can provide insights into the company culture and expectations.
✨Tip Number 4
Prepare to discuss how you would create a positive and inclusive environment for both customers and team members. Highlighting your commitment to fostering a supportive culture will resonate well with the hiring team.
We think you need these skills to ace Starbucks Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team leadership. Emphasise any previous roles where you supervised staff or managed operations, as this will resonate with the responsibilities of a Starbucks Supervisor.
Craft a Compelling Cover Letter: In your cover letter, express your passion for coffee and customer service. Mention specific examples of how you've created positive experiences for customers in the past and how you can bring that enthusiasm to Burton & Speke.
Showcase Leadership Skills: Highlight your leadership qualities in both your CV and cover letter. Discuss your ability to coach and motivate team members, as well as your commitment to fostering a positive work environment, which aligns with the company’s values.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a supervisory role.
How to prepare for a job interview at Burton & Speke LTD
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and customer service during the interview. Share any personal experiences or stories that highlight your love for Starbucks products and how you can contribute to creating a welcoming atmosphere.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead a team effectively. Prepare examples of how you've successfully managed a team in the past, focusing on your ability to motivate and coach others while maintaining high standards of service.
✨Emphasise Customer Experience
Be ready to discuss how you would handle customer complaints or difficult situations. Highlight your problem-solving skills and your commitment to ensuring every customer leaves with a positive experience.
✨Foster a Positive Team Culture
Talk about your approach to building a supportive and inclusive team environment. Share strategies you've used to promote transparency and respect among team members, as this aligns with the values of Burton & Speke.