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For Companies At a Glance
- Tasks: Lead the store, manage operations, and ensure exceptional customer experiences.
- Company: Burton & Speke is a locally owned Starbucks franchise passionate about coffee and community.
- Benefits: Enjoy £14.25 per hour, flexible schedules, free drinks, and a supportive team environment.
- Why this job: Join a fun team, develop your skills, and make a positive impact in your community.
- Qualifications: Passion for coffee, strong leadership skills, and a commitment to customer service are essential.
The predicted salary is between 22000 - 30000 £ per year.
Join to apply for the Starbucks Supervisor role at Burton & Speke LTD.
Full Time (32 Hours) Hourly (£14.25 – £14.25) Galashiels.
About Us
We’re Burton & Speke, a locally owned and operated Starbucks franchise. We share the passion of Starbucks for crafting delicious coffee and creating a warm, welcoming atmosphere for everyone in our community. We’re looking for a driven Supervisor to join our team.
Why Choose Burton & Speke, Your Locally Owned Starbucks
- £14.25 per hour.
- Growth and development opportunities, fostering a culture of continuous learning and innovation.
- Flexible work schedule.
- Free drinks on shift.
- Discounted food and drinks when you’re not working.
- Fun and supportive team environment built on transparency, dignity, and respect.
- Access to an Employee Assistance Programme.
- Partner Recognition Programme.
The Role
As a Starbucks Supervisor at Burton & Speke, you’ll lead our store, ensuring smooth operations and upholding the high standards of quality and service that Starbucks is known for. You’ll be the heart of the store, fostering a positive and inclusive environment for both customers and your team.
What You’ll Do
- Supervise and coach the team on Starbucks’ beverage and food preparation, sharing your knowledge and expertise.
- Manage operations such as cash handling, inventory, and maintaining a clean environment, holding yourself and the team accountable for results.
- Resolve issues promptly to create a welcoming and memorable experience for all customers.
- Coach and motivate team members to reach their full potential, providing constructive feedback and ongoing coaching.
- Foster a positive and inclusive culture built on transparency, dignity, and respect.
About You
- You have a passion for people and product, and are excited to share your enthusiasm for exceptional customer service and delicious coffee.
- You’re a natural leader with strong communication and interpersonal skills.
- You’re detail‑oriented with a strong work ethic and a commitment to achieving results.
- You’re flexible and able to handle multiple tasks simultaneously.
- You’re enthusiastic with a positive attitude.
- You believe in supporting people to succeed and are confident in providing feedback and coaching.
- You value transparency, dignity, and respect and are committed to fostering a welcoming and inclusive environment.
Seniority Level
Mid‑Senior level
Employment Type
Contract
Job Function
Management
Industries
Strategic Management Services
Referrals increase your chances of interviewing at Burton & Speke LTD by 2x.
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Starbucks Supervisor employer: Burton & Speke LTD
Contact Detail:
Burton & Speke LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Supervisor
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you motivated team members or resolved conflicts.
✨Tip Number 3
Research the local community and understand what makes Burton & Speke unique. Being able to discuss how you can contribute to their local presence will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with customer service and how you handle difficult situations. Providing concrete examples will demonstrate your ability to champion the customer experience effectively.
We think you need these skills to ace Starbucks Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Starbucks Supervisor. Highlight your relevant experience in managing teams, customer service, and operational tasks in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, customer service expertise, and any experience in the food and beverage industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific examples of how you've successfully led teams or improved customer experiences in previous roles.
Showcase Your Soft Skills: In your application, highlight your communication skills, ability to motivate others, and commitment to creating an inclusive environment. These qualities are essential for a Supervisor role at Starbucks.
How to prepare for a job interview at Burton & Speke LTD
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and customer service during the interview. Share any personal experiences or stories that highlight your love for Starbucks products and how you can contribute to creating a welcoming atmosphere.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your communication skills and how you've motivated others to achieve their best.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle customer complaints. Think of specific scenarios where you've resolved issues effectively, demonstrating your commitment to upholding high standards of service.
✨Emphasise Team Culture
Burton & Speke values a positive and inclusive environment. Be ready to discuss how you would foster a supportive team culture, including how you would provide constructive feedback and encourage team members to grow.
