At a Glance
- Tasks: Lead a passionate team, drive results, and deliver exceptional customer experiences.
- Company: Join Burton & Speke, a locally owned Starbucks franchise with a warm community vibe.
- Benefits: Enjoy free drinks, discounted food, and access to an Employee Assistance Programme.
- Other info: Regular training and mentorship opportunities for your personal and professional growth.
- Why this job: Inspire and develop your team while making a real impact in a thriving environment.
- Qualifications: Natural leader with strong communication skills and a passion for customer satisfaction.
The predicted salary is between 25000 - 30000 £ per year.
About Burton & Speke
We’re Burton & Speke, a locally owned and operated Starbucks franchise. We share the passion of Starbucks for crafting delicious coffee and creating a warm, welcoming atmosphere for everyone in our community. We’re looking for a passionate and driven Store Manager to join our team.
Why Lead with Us at Burton & Speke
- Invest in your growth: We’re committed to your development. You’ll benefit from regular manager training days to hone your skills and stay up-to-date on the latest trends, in addition to ongoing coaching and mentorship opportunities.
- Perks and benefits: Enjoy free drinks on your shift, discounted food and drinks, and access to an Employee Assistance Programme.
- Thriving team environment: We foster a fun, supportive atmosphere built on transparency, dignity, and respect.
- Recognition: Be rewarded for your achievements through our Partner Recognition Programmes.
Lead the Way
- Inspire and Develop: You’ll be the heart of the store, leading a passionate team by providing coaching, mentorship, and guidance to help them reach their full potential.
- Drive Results: Set ambitious yet achievable goals, oversee daily operations, and ensure the store consistently meets or exceeds performance targets in areas like sales, labour, customer satisfaction, and inventory management.
- Champion Customer Experience: Deliver exceptional service by fostering a welcoming environment where every customer feels valued and leaves with a positive impression.
- Empower Your Team: Build a strong team culture built on collaboration, open communication, mutual respect, and shared accountability. Foster an environment where team members feel empowered to take ownership of their roles and hold themselves and each other accountable for achieving results.
- Be a Strategic Partner: Work closely with district leadership to develop and implement strategies that drive business growth and profitability.
Qualifications
- Possesses a passion for development and achieving results, with a proven track record of exceeding customer expectations and driving operational excellence.
- Is a natural leader with exceptional communication, interpersonal, and motivational skills.
- Demonstrates strong business acumen, with a focus on achieving results and driving profitability.
- Thrives in a fast-paced environment and can effectively manage multiple priorities simultaneously.
- Embraces a coaching and development philosophy, empowering team members to excel.
- Leads with integrity, transparency, and respect, fostering a positive and inclusive work environment.
Starbucks Assistant Store Manager in Liverpool employer: Burton & Speke LTD
At Burton & Speke, we pride ourselves on being a locally owned Starbucks franchise that values the growth and well-being of our team. With a strong commitment to employee development through regular training and mentorship, alongside perks like free drinks and a supportive work culture, we create an environment where every team member can thrive. Join us in leading a passionate team and delivering exceptional customer experiences in a warm and welcoming atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Starbucks Assistant Store Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Burton & Speke on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with their values, especially around team culture and customer service. We want to see your passion shine through!
✨Tip Number 3
Show up with enthusiasm! When you walk into the interview, let your love for coffee and community radiate. Remember, they’re looking for someone who can inspire and develop their team, so be ready to share your ideas.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart and show that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team.
We think you need these skills to ace Starbucks Assistant Store Manager in Liverpool
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for coffee and customer service shine through. We want to see how you connect with our mission at Burton & Speke and why you're excited about joining our team.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Store Manager role. Use keywords from the job description to show us you understand what we're looking for and how you fit the bill.
Craft a Personal Cover Letter:Your cover letter is your chance to tell us your story. Share specific examples of how you've led teams, driven results, or created exceptional customer experiences. Make it personal and engaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Burton & Speke LTD
✨Know Your Coffee
Brush up on your coffee knowledge! Understand the different types of coffee beans, brewing methods, and what makes Starbucks unique. This will not only impress your interviewers but also show your passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated others or resolved conflicts. This is key for a role like Assistant Store Manager where leadership is crucial.
✨Emphasise Customer Experience
Be ready to discuss how you would create a welcoming atmosphere for customers. Share specific strategies you’ve used to enhance customer satisfaction in previous roles, as this aligns perfectly with Burton & Speke's values.
✨Ask Thoughtful Questions
Prepare some insightful questions about the store’s goals, team culture, and training opportunities. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
