At a Glance
- Tasks: Manage UK and European Real Estate Casualty claims from start to finish.
- Company: Join a supportive team in a dynamic insurance environment.
- Benefits: Hybrid working, clear progression opportunities, and a collaborative culture.
- Other info: Enjoy autonomy and be a trusted point of contact in a valued role.
- Why this job: Make a real impact while building strong client relationships and handling complex claims.
- Qualifications: Experience in Casualty claims, especially Public Liability, with strong organisational skills.
The predicted salary is between 36000 - 60000 £ per year.
Our client is looking for an experienced Account Handler to join their Real Estate Casualty team in Chelmsford. This is a role for someone who enjoys technical ownership, strong client relationships, and being genuinely involved in how claims are handled from start to finish.
If you’re looking for a position where your judgement is valued, your experience matters, and your day-to-day work goes beyond just “keeping things ticking over”, this could be a great next step.
So, what makes this role different? You’ll be responsible for the desktop handling of UK and European Real Estate Casualty claims, managing files cradle to grave and acting as a key point of contact for clients, insurers, brokers, and internal stakeholders. You’ll be managing accounts, contributing to client meetings, supporting technical discussions, and playing an active part in how claims strategies are delivered—while working closely with UK and European adjusters. It’s a role that blends technical claims handling, client-facing responsibility, and account management, with the autonomy to genuinely influence outcomes.
What you’ll be doing day-to-day:
- Handling a caseload of UK and European Real Estate Casualty claims (primarily Public Liability – injury and third-party property damage) on a full lifecycle basis
- Acting as a technical referral point when required
- Managing client accounts and supporting meetings, presentations, and training sessions
- Liaising with insureds, insurers, brokers, and other stakeholders to deliver a high standard of service
- Working closely with UK and European Casualty Adjusters and Account Management teams
- Proactively managing diaries, correspondence, and file lifecycles
- Producing reports, MI, and data analysis for both clients and internal use
- Ensuring all work aligns with internal standards, data protection, and information security policies
- Time recording, billing, and invoicing in line with internal systems and SLAs
What we’re looking for:
You’ll already have solid experience handling Casualty claims, ideally with strong Public Liability exposure, and be comfortable managing a busy caseload with minimal supervision. You’re confident investigating claims, assessing coverage and liability, setting reserves, and providing clear advice to clients. You’re organised, detail-focused, and comfortable balancing technical work with client interaction. Experience with Real Estate claims or European exposures is a bonus—but not essential. The same goes for additional European languages and professional qualifications. Most importantly, you take pride in delivering a high-quality client experience and enjoy being a trusted, knowledgeable point of contact.
Why this opportunity stands out:
- Hybrid working from the Chelmsford office
- Exposure to complex UK and European casualty claims
- A collaborative, supportive team environment
- Clear technical development and progression opportunities
- A role where your contribution is visible and genuinely valued
If you’re an experienced Senior Claims Handler looking for a role with more depth, responsibility, and trust—this one is well worth a conversation.
Technical Claims Handler in Glasgow employer: Burton Recruitment
Join a dynamic team in Chelmsford where your expertise as a Technical Claims Handler will be truly valued. With a focus on collaboration and professional growth, you'll enjoy a supportive work culture that encourages autonomy and innovation in managing complex UK and European casualty claims. Benefit from hybrid working arrangements, clear pathways for technical development, and the opportunity to make a meaningful impact in client relationships and claims strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Claims Handler in Glasgow
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Burton Recruitment). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Burton Recruitment. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Technical Claims Handler in Glasgow
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Burton Recruitment.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Burton Recruitment. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Burton Recruitment
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Burton Recruitment to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Burton Recruitment, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Burton Recruitment's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
