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- Tasks: Manage a diverse caseload of motor, liability, property, and transit claims from start to finish.
- Company: Dynamic insurance firm based in Leeds with a focus on growth and development.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a supportive team that values proactive problem solvers and attention to detail.
- Why this job: Gain valuable experience across various claims while making a real difference for clients.
- Qualifications: Experience in motor claims and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
If you’re handling motor claims day in, day out, you’ll know how quickly it can become repetitive. This role gives you a bit more breadth. Motor is still the core, but you’ll also pick up exposure to liability, property and transit claims — and be trusted to manage them properly rather than just process them.
You’ll be responsible for managing a caseload of claims from start to finish, including:
- Handling predominantly motor claims, with exposure to EL/PL, property and transit
- Reviewing policy coverage and assessing liability
- Speaking directly with clients, insurers and internal teams
- Keeping claims progressing through good diary management
- Producing clear updates and reports
- Attending site visits where required
- Working on Acturis (or picking it up quickly)
You’ll likely have:
- Experience across motor and either property or liability claims
- A good understanding of claims processes and policy interpretation
- Strong communication skills with clients and insurers
- Attention to detail and good organisation
- A proactive approach — someone who keeps things moving without being chased
- CII / CILA progress is useful, but not essential.
A broader caseload than most motor-focused roles.
Claims Handler employer: Burton Recruitment
Contact Detail:
Burton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to motor claims and liability. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your proactive approach! During interviews, share examples of how you've kept claims moving and managed your caseload effectively. This will highlight your organisational skills and attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience with motor claims and any exposure to property or liability claims. We want to see how your background aligns with the role, so don’t hold back on sharing relevant examples!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point, just like we do with our claims!
Demonstrate Your Communication Skills: Since you'll be speaking directly with clients and insurers, it's important to showcase your strong communication skills in your application. We love seeing candidates who can convey information clearly and effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Burton Recruitment
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of motor claims, as well as liability, property, and transit claims. Be prepared to discuss specific cases you've handled and how you approached them, showcasing your understanding of the claims process and policy interpretation.
✨Show Off Your Communication Skills
Since this role involves speaking directly with clients and insurers, practice articulating your thoughts clearly and confidently. Think of examples where you've successfully communicated complex information or resolved disputes, as this will demonstrate your strong communication skills.
✨Demonstrate Your Proactive Approach
Employers love candidates who take initiative. Prepare examples of how you've kept claims progressing without needing reminders. Highlight your organisational skills and any tools or methods you use for effective diary management.
✨Familiarise Yourself with Acturis
If you’re not already familiar with Acturis, take some time to learn about it before the interview. Being able to discuss how you would quickly adapt to using this system will show your willingness to learn and your tech-savviness, which is a big plus in this role.