At a Glance
- Tasks: Lead and develop a team to deliver exceptional customer service in a financial services branch.
- Company: Well-established financial services organisation with a strong community presence.
- Benefits: Competitive salary, bonus, excellent benefits, and opportunities for professional growth.
- Other info: Join a supportive culture focused on service excellence and operational performance.
- Why this job: Make a real impact in your community while leading a high-performing team.
- Qualifications: Experience in leadership within an FCA regulated environment is essential.
The predicted salary is between 35000 - 40000 £ per year.
Branch Manager – Financial Services Preston | £35,000 + Bonus + Excellent Benefits We're recruiting on behalf of a well-established financial services organisation seeking an experienced Branch Manager to lead its Preston branch.
This is an opportunity for an established people leader with a background working within an FCA regulated environment who enjoys developing teams, building strong customer relationships and representing a respected brand within the local community.
This role is centred around leadership, service excellence and operational performance rather than sales targets.
The Role As Branch Manager, you'll take responsibility for the day-to-day leadership of the branch, ensuring exceptional customer service, regulatory compliance and a positive, high-performing team culture.
You'll also play an active role within the local community, developing relationships that enhance the organisation's presence and reputation.
Key Responsibilities Lead, coach and develop a small branch team to achieve outstanding customer outcomes.
Ensure the branch operates in line with FCA regulations, internal controls and compliance standards.
Maintain high levels of customer service, ensuring fair outcomes for every customer.
Handle escalated customer queries and complaints professionally and eff...
