At a Glance
- Tasks: Manage motor and transit claims from start to finish in a collaborative team.
- Company: Well-regarded brokerage known for service excellence.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Join a dynamic team in a fast-paced environment focused on client satisfaction.
- Why this job: Make a real difference in clients' lives while advancing your insurance career.
- Qualifications: Experience in motor claims handling and strong client service skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Motor Claims Handler looking for a role where your technical expertise and client focus will genuinely make a difference? We're working with a well-regarded brokerage to find a skilled claims professional to join their established Leeds-based team. This is a hands-on, full-time on-site role offering the chance to manage a varied portfolio of motor and transit claims from start to finish, working within a collaborative team committed to delivering an exceptional service to clients and insurers alike.
Key Responsibilities
- Manage motor and transit claims end-to-end, ensuring service standards are consistently met and exceeded.
- Conduct desktop investigations into policy and legal liability to establish the correct outcome for clients.
- Attend site visits where required to support onsite investigations and insurer presentations.
- Maintain an efficient diary system, ensuring all claims are chased and progressed in a timely manner.
- Utilise and develop a full working knowledge of Acturis for claims processing and management.
- Provide broking teams and clients with accurate claims information and MI reports as required.
- Handle all claims in line with agreed SLAs, KPIs, and internal procedures.
- Acknowledge new claims promptly to clients and insurers, keeping all parties informed throughout.
- Meet with clients to present claims information and updates when required.
- Maintain and develop your CPD to keep technical knowledge and skills current.
- Undertake ad hoc duties as requested by management.
What We're Looking For
- You'll be a confident and technically capable claims professional with a solid background in motor claims.
- Proven motor insurance claims handling experience, with a thorough understanding of claims procedures.
- Sound knowledge of current case law, common law, statutes, and relevant regulations.
- Strong investigation skills and attention to detail.
- Good understanding of insurance law and policy wording interpretation.
- Familiarity with Acturis is desirable, along with proficiency in MS Excel, Word, and Outlook.
- Working towards or holding Cert CII, Cert CILA, or equivalent qualification.
- Highly organised with excellent time management and a proactive, problem-solving mindset.
- Strong verbal and written communication skills, with the ability to build and maintain positive client relationships.
- Committed to applying TCF and KYC principles in all client interactions.
This is a fantastic opportunity to join a respected and collaborative business with a reputation for service excellence. If you're looking to take the next step in your claims or insurance career and thrive in a fast-paced, client-focused environment, we'd love to hear from you.
Trainee Claims Handler - Insurance in Leeds employer: Burton Recruitment Limited
Join a well-regarded brokerage in Leeds, where your role as a Trainee Claims Handler will not only enhance your technical skills but also allow you to make a meaningful impact on clients' lives. With a strong emphasis on collaboration and service excellence, the company offers a supportive work culture, opportunities for professional development, and a commitment to maintaining high standards in claims management. This is an ideal environment for those looking to grow their career in insurance while being part of a dedicated team.
Contact Details:
Burton Recruitment Limited Recruitment Team
