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- Tasks: Lead a specialist support team for Dynamics 365 Business Central and enhance customer support quality.
- Company: A growing Microsoft Dynamics partner in the UK with a collaborative culture.
- Benefits: Competitive salary, flexible benefits, and a supportive work environment.
- Why this job: Make a real impact by leading a team and driving continuous improvement.
- Qualifications: Strong experience in Dynamics 365 support and excellent leadership skills.
The predicted salary is between 42000 - 84000 £ per year.
A growing Microsoft Dynamics partner in the United Kingdom seeks an experienced Support Lead to oversee a specialist Dynamics 365 Business Central support team. The role is vital for ensuring high-quality customer support while enhancing team performance and driving continuous improvement.
Candidates should have strong experience in Dynamics 365 support, excellent communication and troubleshooting skills, and the ability to lead others. This position offers a competitive salary and flexible benefits within a collaborative environment.
D365 Business Central Support Lead | Leadership & Growth employer: Burton Recruitment Limited
Contact Detail:
Burton Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 Business Central Support Lead | Leadership & Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the Microsoft Dynamics community. Attend events, webinars, or even local meetups to get your name out there and show off your expertise in D365.
✨Tip Number 2
Showcase your skills! Create a portfolio or a case study that highlights your experience with Dynamics 365 support. This will give potential employers a clear picture of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by brushing up on common D365 scenarios. Think about how you would handle specific customer issues and be ready to share your troubleshooting strategies. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace D365 Business Central Support Lead | Leadership & Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 support. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements and relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Support Lead position. Share your passion for customer support and how you can enhance team performance.
Showcase Your Leadership Skills: Since this role involves leading a team, make sure to highlight any previous leadership experiences. We love to see examples of how you've motivated others and driven continuous improvement in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Burton Recruitment Limited
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365 Business Central. Be prepared to discuss specific features, common issues, and troubleshooting techniques. This will show that you’re not just familiar with the software but also ready to lead a team in resolving customer queries.
✨Showcase Your Leadership Skills
Think of examples where you've successfully led a team or improved processes. Be ready to share how you motivate others and drive performance. This is crucial for the Support Lead role, so highlight your experience in fostering a collaborative environment.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life support situations. Practice how you would handle difficult customer interactions or team conflicts. This will demonstrate your problem-solving skills and ability to maintain high-quality support under pressure.
✨Communicate Clearly and Confidently
Since excellent communication is key, practice articulating your thoughts clearly. Use concise language and avoid jargon unless necessary. This will help convey your ideas effectively and show that you can communicate well with both your team and customers.
