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For Companies At a Glance
- Tasks: Engage with clients, resolve queries, and support their needs in a friendly manner.
- Company: A growing organisation with a supportive contact centre team.
- Benefits: Competitive salary, achievable commission, and clear progression opportunities.
- Why this job: Build relationships and make a real impact while earning well.
- Qualifications: Strong communication skills and a background in customer engagement or sales.
- Other info: Quick interview process and a dynamic, target-driven environment.
The predicted salary is between 36000 - 60000 £ per year.
Salary: Competitive basic + very achievable commission
We are working with a growing organisation looking to hire a Client Engagement Executive to join their contact centre team. This role is ideal for someone who enjoys speaking with people, building relationships, and delivering value-driven conversations rather than hard sales.
The role:
- Speaking with existing clients to understand their needs, resolve queries, and support renewals
- Contacting warm leads and prospective clients, following up on enquiries and marketing activity
- Allowing clients to get the most out of the services available to them
- Identifying opportunities to support clients with tailored solutions
- Working collaboratively within a target-driven but supportive team environment
- Ensuring all interactions are compliant and customer-focused
What we are looking for:
- Strong communication and relationship-building skills
- Background in sales, customer engagement, or account management
- Confident, proactive, and comfortable working towards targets
- Organised, professional, and detail-oriented
What’s on offer:
- Good basic salary
- Very achievable commission structure
- Quick, one-stage interview process
- Supportive team environment with clear progression opportunities
If you are open to a new opportunity with strong earning potential and a straightforward interview process, this could be a great move.
Customer Engagement Executive in Burnley employer: Burton Recruitment Limited
Contact Detail:
Burton Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engagement Executive in Burnley
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, try role-playing with a friend or family member. Focus on how you can engage clients and resolve their queries effectively.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're proactive and keen to understand how you can contribute to the team. Think about what you want to know regarding their client engagement strategies.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Customer Engagement Executive in Burnley
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for customer engagement.
Tailor Your Application: Make sure to customise your application for the Customer Engagement Executive role. Highlight your relevant experience in sales or customer engagement, and explain how your skills can help us build strong relationships with clients.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our supportive team!
How to prepare for a job interview at Burton Recruitment Limited
✨Know Your Clients
Before the interview, research the company and its existing clients. Understand their needs and how the role of a Customer Engagement Executive can help meet those needs. This will show your potential employer that you’re proactive and genuinely interested in delivering value.
✨Showcase Your Communication Skills
Since this role is all about building relationships, be prepared to demonstrate your strong communication skills. Practice articulating your thoughts clearly and confidently. You might even want to role-play common client scenarios to showcase how you would handle them.
✨Highlight Relevant Experience
Make sure to discuss any previous experience in sales, customer engagement, or account management. Use specific examples to illustrate how you’ve successfully built relationships and resolved client queries in the past. This will help the interviewer see how you can add value to their team.
✨Be Target-Driven but Supportive
Emphasise your ability to work towards targets while maintaining a supportive approach. Share examples of how you’ve collaborated with team members to achieve goals, as this aligns perfectly with the company’s values. It’s all about showing that you can thrive in a target-driven environment without compromising on customer focus.
