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- Tasks: Manage high-value accounts and build strong relationships with senior stakeholders.
- Company: Dynamic company focused on Microsoft Dynamics 365 Business Central.
- Benefits: Competitive salary, birthday off, pension scheme, and mental health support.
- Why this job: Drive long-term growth and make a real impact in a fast-paced environment.
- Qualifications: 5+ years in account management and experience with Microsoft Dynamics 365.
- Other info: Opportunities for professional development and a supportive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced Senior Account Manager to take ownership of a portfolio of high-value, complex customers and play a key role in strengthening and maturing our account management function. This is a strategic, commercially focused role where you’ll act as a trusted partner to your customers, ensuring long-term value, retention, and growth. You’ll lead structured customer engagement, build strong relationships with senior stakeholders, and proactively identify opportunities to expand services, optimise delivery, and strengthen commercial outcomes.
Key responsibilities will include:
- Managing and developing long-term relationships across a portfolio of high-profile accounts
- Creating account strategies aligned to customer goals, challenges, and priorities
- Leading regular account reviews and strategic discussions with senior stakeholders
- Identifying opportunities for upsell, cross-sell, contract expansion, and service improvement
- Owning revenue and growth plans for each account
- Leading renewals and commercial negotiations to protect and grow customer value
- Coordinating internal teams to ensure actions are delivered and accountability is clear
- Proactively managing risks to customer satisfaction and retention
What we’re looking for:
- 5+ years’ experience in account management or commercial customer-facing roles
- Strong experience working with Microsoft Dynamics 365 Business Central
- Background in ERP, SaaS, or subscription-based software environments
- Confident managing complex, multi-stakeholder relationships
- Strong commercial judgement with a track record of account growth and retention
- Excellent communication skills, able to engage at operational and senior leadership level
- Highly organised, comfortable working autonomously in a fast-moving environment
- HubSpot CRM experience is advantageous
What’s on offer:
- Competitive salary based on experience
- Competitive annual leave, including your birthday off
- Pension scheme (eligible from day one)
- Critical illness and death in service cover
- Electric vehicle salary sacrifice scheme
- Employee assistance programme
- Mental health first aiders and a supportive workplace culture
- Professional development opportunities, including Microsoft certification training
- A forward-thinking, digitally innovative working environment
If you’re a commercially minded Senior Account Manager who enjoys building strategic customer partnerships and driving long-term growth, we’d love to hear from you. Apply now or message for more details.
Senior D365BC Account Manager in Basildon employer: Burton Recruitment Limited
Contact Detail:
Burton Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior D365BC Account Manager in Basildon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products, especially Microsoft Dynamics 365 Business Central, and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can add value to their team and what makes you the perfect fit for the Senior Account Manager role. Highlight your experience with account management and your knack for building strong customer relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to take on the challenge of managing high-value accounts.
We think you need these skills to ace Senior D365BC Account Manager in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Account Manager. Highlight your experience with Microsoft Dynamics 365 Business Central and any relevant achievements in account management. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've built strong relationships and driven growth in previous positions. We love a good story!
Showcase Your Communication Skills: Since this role involves engaging with senior stakeholders, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Burton Recruitment Limited
✨Know Your Dynamics
Make sure you brush up on your knowledge of Microsoft Dynamics 365 Business Central. Understand its features, benefits, and how it can solve customer challenges. This will help you demonstrate your expertise and show that you're the right fit for managing high-value accounts.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully built and maintained relationships with senior stakeholders in previous roles. Highlight your ability to manage complex, multi-stakeholder environments and how you've driven account growth through these relationships.
✨Be Ready for Strategic Discussions
Think about potential account strategies you could propose based on the company's goals and challenges. Be prepared to discuss how you would lead account reviews and identify upsell or cross-sell opportunities during the interview.
✨Demonstrate Commercial Acumen
Show that you have strong commercial judgement by discussing past experiences where you've successfully negotiated contracts or managed renewals. Be ready to explain how you protect and grow customer value while ensuring satisfaction and retention.
