At a Glance
- Tasks: Lead a team in managing sales administration and processing customer orders daily.
- Company: Join a dynamic company focused on efficient sales operations and customer satisfaction.
- Benefits: Enjoy a supportive work environment with opportunities for training and growth.
- Why this job: Perfect for those who thrive in administration and want to make an impact in sales.
- Qualifications: Experience in administration and team supervision is essential.
- Other info: Great opportunity for those looking to develop their leadership skills.
The predicted salary is between 28800 - 43200 £ per year.
If administration is your area of expertise then this role for a Sales Back Office Supervisor will be right up your street.
Some of your duties will include:
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Managing the sales administration function on a day to day basis
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Supervising small team of administration staff and providing training support
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Acknowledging customer orders as they came in and inputting on system
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Processing orders from instigation stage through to successful delivery
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Managing open order reports and tracking stock deliveries into Warehouse
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Liaising extensively with customers to inform them of order processing
Sales Back Office Supervisor employer: Burton Bolton & Rose
Contact Detail:
Burton Bolton & Rose Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Back Office Supervisor
✨Tip Number 1
Familiarize yourself with sales administration processes and tools. Understanding the software and systems commonly used in sales back office roles will give you a significant advantage during the interview.
✨Tip Number 2
Highlight your experience in managing teams and providing training. Be prepared to share specific examples of how you've successfully led a team and improved their performance.
✨Tip Number 3
Demonstrate your customer service skills. Since liaising with customers is a key part of this role, think of instances where you've effectively communicated with clients and resolved issues.
✨Tip Number 4
Prepare to discuss your organizational skills. Being able to manage open order reports and track stock deliveries requires strong organizational abilities, so have examples ready that showcase your skills in this area.
We think you need these skills to ace Sales Back Office Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales administration and team supervision. Use specific examples that demonstrate your ability to manage a team and handle customer orders effectively.
Craft a Strong Cover Letter: In your cover letter, emphasize your expertise in administration and your experience in managing sales processes. Mention how you can contribute to the company's success by improving order processing and customer communication.
Showcase Relevant Skills: Highlight skills that are crucial for the role, such as attention to detail, organizational abilities, and strong communication skills. Provide examples of how you've successfully used these skills in previous positions.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Burton Bolton & Rose
✨Show Your Administrative Expertise
Make sure to highlight your experience in sales administration during the interview. Discuss specific examples where you successfully managed administrative tasks and how that contributed to the overall efficiency of the team.
✨Demonstrate Leadership Skills
Since this role involves supervising a small team, be prepared to talk about your leadership style. Share experiences where you provided training or support to team members, and how you motivated them to achieve their goals.
✨Understand Order Processing
Familiarize yourself with the order processing cycle from initiation to delivery. Be ready to discuss how you would manage customer orders and ensure timely communication with customers regarding their order status.
✨Prepare for Customer Interaction Scenarios
Given the importance of liaising with customers, think of scenarios where you had to handle customer inquiries or issues. Practice articulating how you would keep customers informed and satisfied throughout the order process.