IT Support Specialist

IT Support Specialist

Wembley Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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Burton Bolton & Rose Recruitment Services Ltd

At a Glance

  • Tasks: Troubleshoot IT issues and provide application support across two offices.
  • Company: Join a dynamic team at Burton Bolton & Rose, known for its innovative approach.
  • Benefits: Enjoy flexible work options and a supportive corporate culture.
  • Why this job: This role offers growth opportunities and the chance to make a real impact.
  • Qualifications: Experience in IT support, especially with Windows/Linux systems, is essential.
  • Other info: Follow us on social media for updates and job alerts!

The predicted salary is between 30000 - 42000 Β£ per year.

If you are an experienced IT Support Specialist, this position covering two offices could be an excellent career move, offering promising prospects for the right candidate. Some of your duties will include:

  • Troubleshooting incidents reported from initiation to resolution.
  • Providing application support, including installation, configuration, and upgrades.
  • Managing SQL Server performance issues and resolving related matters.
  • Supporting various applications on mixed Windows/Linux Server platforms.
  • Performing Linux/Unix system administration, specifically on Red Hat and CentOS.
  • Troubleshooting and diagnosing network and infrastructure issues such as DNS, DHCP, TCP/IP, and Firewall.

IT Support Specialist employer: Burton Bolton & Rose Recruitment Services Ltd

As an IT Support Specialist with us, you will thrive in a dynamic work environment that values innovation and collaboration across two vibrant office locations. We offer competitive benefits, a supportive work culture that encourages professional development, and ample opportunities for growth within the company, making it an ideal place for those seeking a meaningful career in IT support.
Burton Bolton & Rose Recruitment Services Ltd

Contact Detail:

Burton Bolton & Rose Recruitment Services Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land IT Support Specialist

✨Tip Number 1

Familiarise yourself with the specific technologies mentioned in the job description, such as SQL Server, Red Hat, and CentOS. Being able to discuss your hands-on experience with these systems during an interview will demonstrate your suitability for the role.

✨Tip Number 2

Prepare to showcase your troubleshooting skills by having examples ready from your previous roles. Think of specific incidents where you successfully resolved issues, particularly those related to network and infrastructure problems like DNS or TCP/IP.

✨Tip Number 3

Since this role covers two offices, highlight any experience you have in remote support or managing IT across multiple locations. This will show that you can handle the demands of the position effectively.

✨Tip Number 4

Engage with our social media channels to stay updated on the company culture and values. This knowledge can help you tailor your responses during interviews and show that you're genuinely interested in being part of our team.

We think you need these skills to ace IT Support Specialist

Troubleshooting Skills
Application Support
SQL Server Management
Windows Server Administration
Linux/Unix System Administration
Red Hat and CentOS Proficiency
Network Configuration (DNS, DHCP, TCP/IP)
Firewall Management
Incident Management
Configuration Management
Performance Monitoring
Communication Skills
Problem-Solving Skills
Customer Service Orientation

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with troubleshooting, application support, and system administration on both Windows and Linux platforms. Use specific examples to demonstrate your skills.

Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your previous experiences align with the requirements, especially in managing SQL Server performance and troubleshooting network issues.

Showcase Technical Skills: In your application, emphasise your technical skills related to DNS, DHCP, TCP/IP, and Firewall management. Mention any certifications or training you have completed that are relevant to the role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Support Specialist.

How to prepare for a job interview at Burton Bolton & Rose Recruitment Services Ltd

✨Showcase Your Troubleshooting Skills

Be prepared to discuss specific incidents you've resolved in the past. Highlight your systematic approach to troubleshooting, from identifying the issue to implementing a solution.

✨Demonstrate Application Support Knowledge

Familiarise yourself with common applications and their configurations. Be ready to explain how you've handled installations, upgrades, and support for various software in previous roles.

✨Highlight Your SQL Server Experience

Discuss any experience you have with SQL Server performance issues. Be specific about the tools and techniques you've used to monitor and optimise database performance.

✨Prepare for Technical Questions on Networking

Brush up on your knowledge of DNS, DHCP, TCP/IP, and Firewall configurations. Expect technical questions that assess your understanding of network infrastructure and how to troubleshoot related issues.

IT Support Specialist
Burton Bolton & Rose Recruitment Services Ltd
Location: Wembley
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