Client Liaison Assistant

A small and very successful local company is seeking an additional Client Liaison Assistant to join their existing team.

Some of your duties will include:

• Liaising extensively with clients and managing requests for services or repairs
• Managing incoming calls from customers and establishing their requirements
• Booking jobs on the computer system and preparing detailed worksheets
• Scheduling jobs in the diary for the relevant engineer to complete works
• Following up with customers once engineers have visited to ensure they are happy
• Preparing quotations for customers when needed and chasing to obtain confirmed orders

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