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- Tasks: Manage IT support for users and oversee a busy helpdesk.
- Company: Join a successful organisation with great growth opportunities.
- Benefits: Enjoy a competitive salary, pension, and parking perks.
- Why this job: Be part of a dynamic team and make a real impact in IT.
- Qualifications: Experience in IT management and strong problem-solving skills required.
- Other info: Follow us on social media for job alerts and updates.
The predicted salary is between 38400 - 67200 £ per year.
This is an excellent role for an Information Technology Manager who is seeking a new role with a very successful and exciting organisation, there will be plenty of opportunity for progression in this role.
Some of your duties will include:
- Providing support for users based on-site and at remote locations throughout the UK
- Managing busy helpdesk function and overseeing calls from users requiring IT support
- Solving problems at 'first call' where possible or co-ordinating engineering support for users
- Producing job sheets and allocating work to be completed to team of field based engineers
- Providing support for hardware, software, services, tablets, Androids and Windows phones
- Tracking jobs being completed on system from instigation point through to successful completion
Information Technology Manager employer: Burton Bolton & Rose Recruitment Services Limited
Contact Detail:
Burton Bolton & Rose Recruitment Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Manager
✨Tip Number 1
Familiarise yourself with the latest IT support tools and technologies. Being well-versed in current software and hardware solutions will not only boost your confidence but also demonstrate your commitment to staying updated in the fast-paced tech environment.
✨Tip Number 2
Network with professionals in the IT field, especially those who work in management roles. Attend industry events or join online forums to connect with others, as personal recommendations can often lead to job opportunities.
✨Tip Number 3
Prepare for potential interview scenarios by practising common IT management questions. Think about how you would handle specific situations, such as managing a busy helpdesk or resolving user issues quickly, to showcase your problem-solving skills.
✨Tip Number 4
Research StudySmarter and our company culture thoroughly. Understanding our values and mission will help you tailor your conversations during interviews, making it clear why you would be a great fit for our team.
We think you need these skills to ace Information Technology Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT management, user support, and helpdesk functions. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your ability to manage teams effectively. Mention specific examples of how you've solved problems or improved processes in previous roles.
Highlight Technical Skills: Clearly list your technical skills related to hardware, software, and mobile devices. Mention any experience with tracking systems or job management tools, as these are crucial for the role.
Follow Application Instructions: Ensure you follow any specific application instructions provided in the job listing. This may include submitting documents in a particular format or including certain information in your application.
How to prepare for a job interview at Burton Bolton & Rose Recruitment Services Limited
✨Showcase Your Technical Skills
As an Information Technology Manager, it's crucial to demonstrate your technical expertise. Be prepared to discuss specific technologies you've worked with, such as hardware, software, and mobile devices. Highlight any relevant certifications or training that showcase your qualifications.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Prepare examples of past experiences where you successfully resolved IT issues, particularly those that required quick thinking or coordination with a team. This will show your capability to handle the busy helpdesk function effectively.
✨Understand the Company Culture
Research the organisation thoroughly before the interview. Understanding their values and culture will help you tailor your responses and demonstrate how you align with their goals. This knowledge can also help you ask insightful questions during the interview.
✨Demonstrate Leadership Qualities
As a manager, showcasing your leadership skills is essential. Be ready to discuss your experience in managing teams, allocating tasks, and supporting team members. Provide examples of how you've motivated your team and improved performance in previous roles.
