At a Glance
- Tasks: Support and maintain a diverse IT environment while helping end users with tech issues.
- Company: Join Burton and South Derbyshire College, an Ofsted outstanding institution.
- Benefits: Enjoy generous holidays, pension schemes, and flexible working policies.
- Other info: Diverse and inclusive culture with excellent career growth opportunities.
- Why this job: Make a real difference in a supportive team while developing your IT skills.
- Qualifications: Experience with Microsoft systems and strong communication skills are essential.
The predicted salary is between 25685 - 25685 € per year.
Who are we looking for? Working collaboratively with colleagues across the department, you will help support and maintain the College's diverse IT environment. You will work directly with end users, providing a professional, responsive, and customer focused support service across computing, display technologies, telephony, and printing services. Strong teamwork and communication skills are essential, enabling you to deliver a consistently high standard of service. You will have hands-on experience installing and supporting IT technologies, diagnosing issues, and resolving faults efficiently in line with agreed Service Level Agreements (SLAs).
This role requires solid experience with Microsoft Windows operating systems, Microsoft 365 applications, and modern web browsers, along with confidence supporting a range of hardware and mobile devices. Experience with Apple macOS and Windows Server environments would be an advantage. A valid UK driving licence is required, as the role involves providing onsite support at the College's remote locations.
Applicants should be qualified to, or willing to work towards, Level 2 English and Maths. Evidence of qualifications is required.
Why come and work for us? Burton and South Derbyshire College is an Ofsted outstanding College. We value our employees and have a number of additional benefits to offer the successful applicant:
- Generous pension schemes for academic and support staff
- Generous holiday plans
- Salary sacrifice holiday purchase scheme
- Free Employee Assistance Programme
- Flexible working policies
- Competitive maternity, paternity and adoption leave
- Excellent staff training programme, including two staff development days per year
- On-site nursery with Good Ofsted rating
- Cycle to Work Scheme
- Free annual eye tests
- Access to our onsite gym
- Staff discounts at our fine dining restaurant, The Mulberry, our Mulberry Bistro and Innovations Hair and Beauty salon
- Reward and recognition through our Employee of the Month scheme
- Discounted health cash plan
- BHN Extras discount scheme
Burton and South Derbyshire College are committed to creating a diverse and inclusive culture and you should share those values. We would welcome applications from all candidates, including under-represented groups in respect of age, disability, sex, gender or gender identity, ethnicity, race, religion or belief, sexual orientation or transgender status which would reflect our diverse community.
The College is registered with the Disclosure and Barring Service and the successful applicants for this post will be required to apply for the Disclosure at the enhanced level. In addition, internet searches will be undertaken in accordance with the KCSIE guidance. The College is committed to safeguarding and promoting the welfare of young people/vulnerable adults and expect all staff and volunteers to share this commitment.
We are committed to a sustainability agenda and are working hard towards achieving a net zero environmental impact. We aim to embed this in our culture with our staff, learners, visitors and suppliers all expected to show dedication towards reducing our carbon footprint.
The closing date for receipt of applications is 12 noon, Friday 29th May 2026. Please see our "Work For Us" page on the College website for more information on how to complete the application. Please note late applications are not acceptable.
IT Technician, Full Time employer: Burton and South Derbyshire College
Burton and South Derbyshire College is an outstanding employer that prioritises the well-being and professional development of its staff. With a supportive work culture, generous benefits including flexible working policies, competitive leave options, and a commitment to diversity and inclusion, employees are empowered to thrive in their roles. The College also offers excellent training opportunities and a vibrant community atmosphere, making it an ideal place for IT Technicians looking to make a meaningful impact.
Contact Detail:
Burton and South Derbyshire College Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician, Full Time
✨Tip Number 1
Network like a pro! Reach out to current employees at Burton and South Derbyshire College on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Microsoft Windows, Microsoft 365, and any hardware you've worked with. Show them you're the IT whiz they need!
✨Tip Number 3
Don’t forget to showcase your teamwork and communication skills during the interview. Share examples of how you've collaborated with others to solve IT issues. They want to see that you can work well with colleagues and provide top-notch support.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our fantastic team at the College.
We think you need these skills to ace IT Technician, Full Time
Some tips for your application 🫡
Show Your IT Skills:Make sure to highlight your hands-on experience with Microsoft Windows, Microsoft 365, and any other relevant tech. We want to see how you can support our diverse IT environment, so don’t hold back on showcasing your skills!
Tailor Your Application:Read through the job description carefully and tailor your application to match what we’re looking for. Use similar language and keywords from the job ad to show us you understand the role and what it entails.
Be Professional and Personable:Since this role involves working directly with end users, let your personality shine through! We value a professional yet friendly approach, so make sure your written communication reflects that.
Apply Through Our Website:Don’t forget to apply through our 'Work for Us' page on the BSDC website. It’s the best way to ensure your application gets to us directly and is considered in the right context!
How to prepare for a job interview at Burton and South Derbyshire College
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows operating systems and Microsoft 365 applications. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting you've done in the past.
✨Show Off Your Customer Service Skills
Since this role involves direct interaction with end users, prepare examples of how you've provided excellent customer support in previous positions. Think about specific situations where you resolved issues efficiently and kept users informed throughout the process.
✨Teamwork is Key
This position requires strong teamwork skills, so be prepared to talk about your experiences working collaboratively with colleagues. Share examples of how you've contributed to a team environment and supported your peers in achieving common goals.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. Brush up on diagnosing IT issues and resolving faults, as you may be asked to demonstrate your problem-solving skills in real-time. Practice explaining your thought process clearly and concisely.
