At a Glance
- Tasks: Ensure safety and provide excellent customer service at Burton Albion matches.
- Company: Join the passionate team at Burton Albion Football Club.
- Benefits: Flexible match day hours, teamwork experience, and a vibrant atmosphere.
- Other info: Perfect for those looking to gain experience in a dynamic sports environment.
- Why this job: Be part of the excitement and help create memorable match day experiences.
- Qualifications: Good communication skills and a commitment to safety and inclusion.
The predicted salary is between 9.9 - 12.1 £ per hour.
Location: The Pirelli Stadium, Burton Albion Football Club
Type of Contract: Seasonal Rolling Contract, Match Day - permanent
Reporting To: Safety Officer
PURPOSE & JOB ROLE
Burton Albion are looking to recruit a number of Safety Team Stewards to work first team home matches along with any other adhoc matches that may be played at the Pirelli Stadium. The role requires Stewards to be proactive in the provision of safety, security and customer service to everyone attending Burton Albion matches at the Pirelli Stadium. The role requires working predominantly weekends along with some evenings and bank holidays.
MAIN ACCOUNTABILITIES & RESPONSIBILITIES
- Comply at all times with BAFC Code of Conduct and Club Values
- Maintain high standards of Health & Safety
- Attend pre and post-match briefing sessions and ensure you understand the instructions given
- Control and direct spectators with courtesy and consideration and support the Safety Team in delivering a safe and enjoyable experience
- Attend training sessions as required
- Complete all tasks as reasonably requested by the Safety Team before, during and after the match
- Adhere to the Club Stewards dress code of black trousers, white shirt and black shoes which will be worn along with the hi-visibility jacket/bib which will be supplied by the Club
- The Steward role at Burton Albion is primarily one of customer service and you will be expected to provide advice and support to visitors when required
HEALTH & SAFETY
- Take responsibility for the health and safety of yourself, colleagues and other members of the public who may be affected by your acts or omissions at work
- Comply with all aspects of the Clubs Health & Safety Policy and arrangements, to enable the Club to perform its civil and statutory obligations in relation to Health & Safety
SKILLS & KNOWLEDGE
- Good communication skills
- Excellent timekeeping
- Maintain the highest levels of integrity and commitment
- Actively support Burton Albion's Equality Inclusion & Diversity policy and ensure that EVERYONE is treated with utmost respect
- Be resilient and positive through change
CODE OF CONDUCT
Burton Albion Football Club expects the highest standards of integrity and conduct from its employees and volunteers. All staff are expected to follow the club's Code of Conduct and act in the interests of the club at all times.
EQUALITY, INCLUSION & DIVERSITY
Burton Albion are committed to ensuring that equality, inclusion and diversity of opportunity are at the very heart of everything we do to ensure that we provide fair and non-prejudicial access to the services across the Club. We uphold everyone’s freedom of rights and choice to be different and aim to provide opportunities for everyone to succeed. It is the policy of the club that no person, whether player, job applicant, employee, volunteer or customer, shall be discriminated against. The club opposes all forms of unlawful and unfair discrimination, either direct or indirect, or harassment, on the grounds of the following 'protected characteristics': Age, Disability, Gender Reassignment, Marriage & Civil Partnership, Pregnancy & Maternity, Race, Religion or Belief, Sex and Sexual Orientation.
SAFEGUARDING
Burton Albion are committed to and has both a moral and legal obligation to ensure that all children and vulnerable adults are protected and kept safe from harm whilst engaged in services organised and provided by the club and believes that the general wellbeing, welfare and safety of all children and vulnerable adults engaged in club activities is of the upmost importance. The club will fulfil its responsibilities by ensuring it displays best practice in safeguarding matters, carried out in a spirit of partnership and openness with the child or vulnerable adult, families and the relevant local authority.
SAFETY TEAM STEWARD in Burton upon Trent employer: Burton Albion Football Club
Burton Albion Football Club is an exceptional employer, offering a dynamic work environment at the iconic Pirelli Stadium. With a strong focus on employee growth and development, the club fosters a culture of collaboration and innovation, providing unique opportunities to engage with local businesses and enhance the matchday experience. The commission-based earning potential further incentivises high performance, making it a rewarding place for those passionate about sports and business development.
Contact Details:
Burton Albion Football Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SAFETY TEAM STEWARD in Burton upon Trent
✨Get in on Local Events
Check out local sports tournaments and recreation fairs in your area. These events are great for networking with professionals who might be looking for seasonal help. Plus, you can often chat with organisers and find out about unadvertised opportunities!
✨Join Relevant Online Communities
Dive into online groups related to sports and recreation management, like those on Facebook or LinkedIn. There are often posts about temporary roles or internships, and it's a fab way to get your name out there in the industry!
✨Spotlight Your Skill Set
Highlight any relevant experience or skills you have in sports management on your public profiles. If you've coached, organised events, or worked in customer service at sports centres, make it known! Seasonal employers in this field love to see a background in hands-on roles.
✨Apply Directly Through Us!
Don’t forget that applying for seasonal roles like SAFETY TEAM STEWARD at Burton Albion Football Club through our website can put you at the forefront! We often have exclusive listings that might not be on job boards, so keep an eye out for those!
We think you need these skills to ace SAFETY TEAM STEWARD in Burton upon Trent
Some tips for your application 🫡
Showcase Your Passion for Sports:When you’re applying for a role in sports-recreation-management, it’s essential to let your love for sports shine through. Use your cover letter to talk about your experiences, whether it’s playing, coaching, or organising events. We want to see that you're enthusiastic and committed to making a difference in the sporting community!
Highlight Relevant Certifications:Don’t forget to include any relevant certifications like first aid, coaching badges, or safety training. These show that you’re not just passionate, but also prepared to handle the responsibilities that come with working in a seasonal role in sports-recreation-management. A quick mention in your CV can really set you apart!
Flexibility is Key:Since it’s a seasonal position, mention your availability clearly in your application. Companies like Burton Albion Football Club want to know if you can accommodate their busy periods, so let them know when you’re ready to jump in. It’ll make you more appealing as a candidate if they see you can fit with their needs!
Use Action Words in Your CV:In the CV section, focus on action-oriented language that reflects your teamwork, leadership, and organisational skills. Words like 'led', 'coordinated', or 'developed' can really make your experience pop. We want to see you’re not just a spectator but someone who actively contributes to the success of any team or event!
How to prepare for a job interview at Burton Albion Football Club
✨Show Off Your Passion for Sports
When applying for a seasonal role in sports recreation management, let your enthusiasm for sports shine through. Share any relevant experiences, from coaching to volunteering at events. Passion can set us apart in a world where everyone’s qualified!
✨Be Prepared for Fast-Paced Situations
Expect scenarios where you'll need to demonstrate your ability to handle large groups and manage chaotic environments, especially if the job involves overseeing events or activities. Practise responses to potential questions about how you'd deal with unexpected challenges—think quick decisions on your feet!
✨Have a Game Plan for Customer Interaction
Since measuring participant satisfaction is crucial in this role, be ready to discuss your approach to interacting with clients and handling feedback. We want to hear about your conflict resolution skills and how you keep the vibe positive, especially in busy settings!
✨Create a Seasonal Availability Strategy
As a seasonal role, flexibility is key. Prepare to discuss your availability and how it aligns with peak seasons or events. Show us you're ready to commit your time effectively to meet the demands of Burton Albion Football Club and make a real impact this season!
