Senior Account Manager/Account Director - Healthcare Communications

Who We Are

Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry‑leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.

More About The Role

We are a diverse team of 40+ healthcare communications specialists who thrive on curiosity, the thrill of a challenge, good old‑fashioned fun and working in partnership with clients to improve the health of the world, one brilliant idea at a time. We deliver global, EMEA and UK integrated marketing communications solutions for many of the world’s leading healthcare companies. Our breadth of work is limitless: from traditional media campaigns, data communications and brand launches, to multi‑channel digital and social media programmes, to influencer campaigns and disease awareness initiatives, to patient apps or patient advocacy partnerships, to multi‑award‑winning corporate re‑positioning videos and crisis management, the list is endless.

We are very proud to have been awarded the EMEA Healthcare Consultancy of the Year for several years running, as well as receiving awards across the board in Social Media, PR, Marketing, Innovation, Digital and Influencer categories – an accolade to be proud of when pitted against some of the best consumer campaigns from less‑regulated industries. We believe that working here is a chance to change lives, including your own. We’re a super supportive team with a warm, friendly and social culture. Through our solid PDP process and ongoing training and support, we pride ourselves on nurturing our people to be their very best.

What You’ll Do

You will have a solid grounding in communications, within agency or similar environments. We are seeking candidates with a breadth of experience in communications for the pharmaceutical industry. Proven experience of leading projects is essential, as well as involvement in leading teams to success. This role could be for an Account Manager ready to be a Senior Account Manager and/or Senior Account Manager ready to be an Account Director – we are open to level! Under the guidance of senior team members, you will have a hands‑on approach in managing client relationships and delivering strategic and well‑thought‑out integrated communications programmes that are based on industry‑specific knowledge.

Experience That Contributes To Success

• Previous experience working across Global/EMEA/UK communications programmes for pharmaceutical clients.
• Experienced in building strong client relationships.
• Well versed in leading and implementing client projects.
• Data and brand communications.
• Digital and social media campaigns.
• Disease awareness/unbranded campaigns.
• Patient engagement and policy communications.
• Exposure to account financials, internal forecasting and reporting.
• Prior experience in new business pitching.
• People management in client teams and line management.

You Belong At Burson

Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programmes with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.

At Burson, we’re an agency of learn‑it‑alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together.

We believe the best work happens when we’re together, fostering creativity, collaboration and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.