Senior Account Manager - Technology (B2B) in London

Who we are: Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.

More about the role: This role offers the opportunity to develop under the guidance of some of the best in the industry and gain first-hand experience working on high-profile international brands. The experience of the 20+ team enables us to deliver integrated communications, from corporate, B2B and consumer communications, to digital & social, influencers, analyst relations, content marketing and public affairs. We understand technology ecosystems, consumer and business audiences, and the power of the influencer. Having a passion for technology is essential for this role as you will be working with several of the world’s leading technology brands. We believe that technology has the power to enhance human experience and performance as we enter a new era of intelligence.

The team is looking to recruit a Senior Account Manager to work with some of its leading global technology brands (opportunities to work for B2B and consumer). The role involves working on media relations, network coordination and account management to reach primarily the B2B audiences.

What you’ll do:

• Act as a trusted senior day-to-day client partner, providing clear strategic counsel and building a strong understanding of client objectives, industry context and business priorities.
• Lead the development of compelling B2B technology narratives and campaigns, translating complex topics into sharp, newsworthy storytelling that drives cut-through.
• Oversee day-to-day account delivery, ensuring all activity is executed smoothly, on time, on brief, and to a consistently high standard of quality.
• Guide and support Account Executives and Senior Account Executives, providing clear direction, feedback and coaching to develop capability and maintain high team performance.
• Drive proactive media relations and press office activity, identifying opportunities and shaping stories that generate meaningful coverage.
• Confidently problem-solve and challenge thinking where needed, ensuring strategic integrity and pushing for the strongest possible client outcomes.
• Manage multiple priorities across fast-paced B2B technology accounts, maintaining strong organisation, time management and attention to detail.
• Act as a collaborative team player and agency ambassador, contributing to wider team success and supporting internal initiatives and culture.

Experience that contributes to success:

• Proven experience at Senior Account Manager level (or equivalent) within a PR, communications or integrated agency environment.
• Strong track record working across B2B technology clients, including enterprise tech, SaaS, cloud, AI, or digital transformation.
• Demonstrated ability to develop and deliver effective media strategies that secure high-quality coverage and cut through in competitive markets.
• Strong understanding of the enterprise technology and cybersecurity media landscape, with the ability to identify and shape newsworthy stories.
• Experience managing fast-paced client accounts, providing confident day-to-day counsel and maintaining strong client relationships.
• Established capability in leading and supporting teams, including mentoring Account Executives and developing junior talent.
• Strong writing, storytelling and content development skills, with the ability to simplify complex technical topics for business audiences.
• High levels of initiative, analytical thinking and problem-solving ability, with a consistent focus on delivering high-quality outcomes under pressure.

You belong at Burson: Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.

At Burson, we’re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.