Senior Account Manager/Account Director - Healthcare Communications in London

Who we are: Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.

More about the role: We are a diverse team of 40+ healthcare communications specialists who thrive on curiosity, the thrill of a challenge, good old-fashioned fun and working in partnership with clients to improve the health of the world, one brilliant idea at a time. We deliver global, EMEA and UK integrated marketing communications solutions for many of the world’s leading healthcare companies. Our breadth of work is limitless, as we challenge ourselves to innovate in all that we do and really make a difference.

If it’s led by solid insight or data, nothing is out of reach; from traditional media campaigns, data communications and brand launches, to multi-channel digital and social media programmes, to influencer campaigns and disease awareness initiatives, to patient apps or patient advocacy partnerships, to multi-award-winning corporate re-positioning videos and crisis management, the list is endless.

We are very proud to have been awarded the EMEA Healthcare Consultancy of the Year for a few years running, as well as having received awards across the board in Social Media, PR, Marketing, Innovation, Digital and Influencer categories – an accolade to be proud of when pitted against some of the best consumer campaigns from less-regulated industries.

We believe that working here is a chance to change lives, including your own. We’re a super supportive team with a warm, friendly and social culture. Through our solid PDP process and ongoing training and support, we pride ourselves on nurturing our people to be their very best.

Our London Office: Burson employs over 450 people in the UK, and our stunning Southwark offices run over two floors as part of the larger WPP Campus, Rose Court. We have access to a beautiful roof terrace with panoramic views across London and a bar/restaurant area, which is a great spot for client meetings and socialising with the wider agency and other WPP OpCo’s.

What you’ll do:

• Bring enthusiasm for the intersection of communications and healthcare
• Thrive in a dynamic, fast-paced team environment at Burson
• Support day-to-day account management across client and team projects
• Learn and develop under the guidance of experienced managers
• Monitor industry news and assess its impact on clients
• Demonstrate a strong interest in healthcare and media trends
• Contribute proactively to team initiatives and client deliverables
• Show curiosity, adaptability, and a strong willingness to grow

Experience that contributes to success:

• Team Contribution: Demonstrate a can-do attitude, flexibility, and eagerness to contribute
• Account Administration: Deliver high-quality, proactive support to enhance account efficiency
• Programme Support: Take ownership of tasks to support campaign execution
• Skills Development: Build core PR and integrated marketing capabilities
• Media Management: Support media outreach and handle responses effectively
• Digital Media: Develop working knowledge of digital and social media tools
• Reporting: Provide accurate and timely reporting on client activity
• Research & Content: Manage client materials

You belong at Burson: Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent.

We invest in our people because we believe their success is our success. At Burson, we’re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners.

Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.