Account Manager, Corporate Reputation - Burson in London

Who we are: Burson, part of WPP, is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.

More about the role: Are you an ambitious communications professional ready to drive impactful corporate communications campaigns for some of the world’s most renowned brands? At Burson, we’re looking for an Account Manager to join our Corporate and Public Affairs team. This is your opportunity to work with iconic clients helping engage key audiences, execute creative campaigns to shape their reputations and drive business results.

As an Account Manager, you’ll play a central role in day-to-day client relationships—managing account workflows, contributing to strategic planning, and delivering campaigns that deliver impact. With a focus on corporate affairs, you’ll execute proactive and reactive communications strategies, ensuring clients’ voices resonate across media, industry, and stakeholder landscapes.

You’ll take hands-on ownership of project delivery, fostering creative problem-solving, and supporting junior team members. You’ll also contribute to business growth by identifying organic growth opportunities and supporting integrated pitch solutions.

What you'll do:

• Day-to-Day Client Management: Act as a key day-to-day contact for clients, building trusted relationships, running regular account status meetings, and ensuring seamless service delivery.
• Media Relations & Execution: Contribute to strategic campaign planning, build strong media contacts, and execute proactive media relations strategies across earned, owned, and digital channels.
• Creative Storytelling & Content Creation: Draft and refine high-quality content (press releases, op-eds, briefing notes, social content) tailored to diverse platforms and audiences.
• Project & Workflow Management: Drive day-to-day account workflows across multiple projects, ensuring high-quality output, strict adherence to deadlines, and alignment with client expectations.
• Team Coordination & Mentorship: Guide and delegate effectively to junior colleagues, supporting their day-to-day work and fostering a collaborative environment while working with more senior colleagues.
• Cross-functional Collaboration: Partner with data and insight specialists, strategists, and colleagues in creative to incorporate data-driven insights into campaign delivery.
• Growth & New Business Support: Help identify organic growth opportunities within existing accounts and contribute to proposals and presentations for new business pitches.
• Operational & Financial Tracking: Track account budgets, vendor invoices, and project timelines to ensure campaigns are delivered efficiently and on budget.

Experience that contributes to success:

• Agency experience in corporate communications or corporate affairs (typically 3–4+ years of agency experience).
• Proven track record in account handling, with demonstrated ability to manage day-to-day client requests and execute corporate communications campaigns.
• Media relations experience, including a track record of securing high-tier coverage and executing reputation management tactics.
• Strong writing and editing skills, with the ability to turn complex corporate topics into engaging content for varied audiences.
• Emerging leadership skills, with experience delegating tasks to and mentoring junior team members (AEs/SAEs).
• Strong presentation and communication skills, confident in client-facing environments and internal team settings.
• Financial literacy, including experience managing project trackers, purchase orders, and budget monitoring.
• Analytical mindset, familiar with using media analytics, monitoring tools, and reporting to refine strategy and demonstrate campaign ROI.

You belong at Burson: Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent.

At Burson, we’re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.