At a Glance
- Tasks: Troubleshoot hardware/software issues and manage staff onboarding with a focus on customer service.
- Company: Buro Happold, a supportive workplace in London with a hybrid working model.
- Benefits: Generous benefits package, flexible holiday scheme, and commitment to continuous development.
- Other info: Enjoy a collaborative environment with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and enhance your IT skills while making a real difference.
- Qualifications: Strong organisational skills, customer service experience, and knowledge of Microsoft Office and ITSM tools.
The predicted salary is between 30000 - 40000 € per year.
Buro Happold in London is seeking a Technical Support role with a focus on customer service. This position offers hybrid working arrangements, requiring 3 days in the office, and involves troubleshooting hardware/software issues and managing staff onboarding.
The candidate should have strong organizational skills, customer service experience, and knowledge of Microsoft Office, Windows Server, and ITSM tools.
The role promises a supportive workplace with a generous benefits package, including a flexible holiday scheme and a commitment to continuous development.
Hybrid IT Support Specialist | Service Desk & AV in London employer: Buro Happold
Buro Happold is an exceptional employer that prioritises a supportive and collaborative work environment in the heart of London. With a strong commitment to employee development, generous benefits including a flexible holiday scheme, and the opportunity for hybrid working, this role as a Hybrid IT Support Specialist offers a meaningful career path where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid IT Support Specialist | Service Desk & AV in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Buro Happold on LinkedIn. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Show off your skills in the interview! Prepare to discuss specific examples of how you've tackled hardware/software issues before. We want to see that customer service experience shine through!
✨Tip Number 3
Research, research, research! Familiarise yourself with Buro Happold’s values and recent projects. This will help us tailor our answers and show genuine interest during the interview.
✨Tip Number 4
Don’t forget to follow up! After the interview, send a quick thank-you email. It’s a nice touch that keeps us on their radar and shows our enthusiasm for the role.
We think you need these skills to ace Hybrid IT Support Specialist | Service Desk & AV in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and technical skills relevant to the role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your knowledge of Microsoft Office and ITSM tools!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Hybrid IT Support Specialist role at Buro Happold. We love seeing genuine enthusiasm and how you can contribute to our supportive workplace.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled hardware or software issues in the past. We’re keen on candidates who can demonstrate strong troubleshooting abilities, so share those success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great fit!
How to prepare for a job interview at Buro Happold
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Office, Windows Server, and any ITSM tools mentioned in the job description. Be ready to discuss how you've used these technologies in past roles, as this will show your technical competence and readiness for the position.
✨Showcase Your Customer Service Skills
Since this role focuses heavily on customer service, prepare examples of how you've successfully handled customer queries or resolved issues in previous jobs. Highlight your communication skills and ability to empathise with users, as this will demonstrate your fit for the supportive workplace Buro Happold is promoting.
✨Organisational Skills Matter
With responsibilities like managing staff onboarding, it's crucial to showcase your organisational skills. Think of specific instances where you've effectively managed multiple tasks or projects simultaneously, and be ready to share these during the interview.
✨Embrace the Hybrid Work Model
Since the role involves hybrid working, express your comfort and experience with this model. Discuss how you stay productive and connected while working remotely, and mention any tools or strategies you use to maintain effective communication with your team.
