Operations Assistant - Distillery in Slough

Burnt Faith is the UK's first Brandy House, dedicated to redefining the potential of brandy. We blend respect for tradition with bold innovation to craft quality British Brandy and premium liqueurs. Based in E17 and a part of the Blackhorse Beer Mile, we distil, blend, and bottle our products on-site. We also have a popular on-site bar and BBQ kitchen residency in place.

Now in our third year and with increasing demand across the UK, we are seeking a proactive, hands-on Operations Assistant to support the day-to-day running of the production floor and wider business. This is predominantly a practical role that will cover all aspects of production, though occasional assistance in general operations and sales support will be required. This role is ideally suited to someone with a can-do attitude, who takes pride in quality, and values having a big impact in a growing team. The successful candidate will be based on-site, five days a week, at the distillery (ten-minute walk from Blackhorse Road station).

Key Responsibilities:

• Assist with day-to-day production activities across blending, bottling, and packaging.
• Leading bottling operations, including setup, team supervision, quality checks and accurate recording.
• Coordinating stock movements between the distillery, storage providers and customers, utilising third-party hauliers.
• Keeping up to date stock records using our online inventory management system.
• Adhering to and developing on-site best practices in line with HSE, HMRC and HACCP guidelines.
• Maintaining cleanliness and organisation of the production floor.
• General warehousing tasks, including the use of a pallet jack and forklift.
• Aiding in cask management, including filling, disgorging and repair across two storage sites.
• Contributing to NPD and ongoing product range improvements.
• Monitoring stock levels and communicating depletions across departments.
• Delivering tabletop tastings at various locations across the UK, focused in London.
• Preparation of sample stock for the sales team.
• Supporting the sales and marketing team as required.
• Completing month end stock takes, reconciliation and reporting.

Preferred Skills & Experience:

• Previous experience in an operations or production role, preferably within the spirits industry.
• Current forklift, first aid and HACCP qualifications.
• Strong attention to detail.
• Good communication and problem-solving skills.
• Willingness to take accountability and ownership across various aspects of production.
• Comfortable with regular manual handling tasks, including packages up to 25kg.
• Able to work independently and as part of a small team.
• Occasional flexibility in working hours, including weekends.
• Familiarity with ERP systems and stock management best practices.
• Confidence in the use of Microsoft 365.
• WSET Level 2 or above in spirits and/or wine.

Location: Blackhorse Road - London, with occasional requirements to travel elsewhere (predominantly in the South East).
Start Date: Immediate.
Reporting To: Master Distiller.
Requirements: Applicants must have the legal right to work in the UK, as we are unable to provide sponsorship for this role.
Remuneration: Salary, based on experience - 25 days annual leave + bank holidays - Staff discount.
How to Apply: Please submit your CV, as well as a short cover letter, detailing your interest in Burnt Faith and relevant experience for this role. Please use the subject line ‘Ops Assistant Application -’ followed by your name when applying. Interviews will be conducted in two stages, an initial video call, followed by a meeting on-site at the distillery.